Thomas Catapano Email and Phone Number

- Locate and verify addresses of attorneys, complainants and witnesses throughout New York State, the United States and foreign countries.- Serve subpoenas, court orders and other legal papers throughout the metropolitan area. - Conduct field investigations and create field reports.- Establish and maintain contacts with various city, state and federal agencies.- Conduct background checks on attorneys. - Set up files for new complaints, order office supplies and process payment vouchers.

• In charge of the enrollment and check in process of all students. • Provides information regarding waivers, contracts and scheduling. • Monitors the safety and cleanliness of the Academy. • Assists with the ordering of supplies and marketing strategies.

• Led an investigative team. • Performed background investigations for potential Department employees and investigated employee misconduct allegations in accordance with NYC laws, Department policies and procedural requirements. • Conducted investigative interviews and interrogations. • Assisted other city agencies with borough wide safety sweeps. • Conducted undercover operations and surveillance.

• Managed original licensee background investigations for ten (10) license types. • Maintained the Department’s licensing database for all license types. • Coordinated with several NYC Agencies to share pertinent information for their investigations and court litigation. • Managed the license reinstatement intake process and database. • Conducted the fingerprinting process for original license applicants. • Developed new Department forms, applications and service notices.

• Managed caseloads involving employee misconduct and unlicensed contractors. • Conducted investigative interviews and interrogations. • Performed thorough background investigations in accordance with department policies, applicable laws, and procedural requirements. • Conducted undercover operations and surveillance. • Processed the intake of complaints from employees and the public.

• Processed original and renewal license applications and informed the industry on the proper ways to obtain said licenses. • Managed all aspects of the original crane license process by coordinating appointments with applicants, reviewing applications and informing them of any missing documents needed to proceed to background investigation. • Operated the Building Information System (BIS), License Management System, and Digital Camera software. • Processed and tracked applications, updated insurance and mailed out renewals for all license types. • Oversaw the distribution of all licensee business plates and seals.

• Supervised the agency-wide uniform distribution involving setting up locations, distributing uniforms to all staff and managed customer service needs. • Managed new hires and instructed them on city vehicle regulations, safety requirements, and maintenance procedures. • Processed paperwork at the Department of Motor Vehicles for all the Department’s owned vehicles. • Maintained databases that included mileage logs, downtime reports, accident reports, red light tickets and other information regarding the Department’s fleet. • Tracked the issuance of all agency-wide equipment and materials, created property receipts and inventory reports. • Acted as the Commissioner’s Driver in the absence of the Fleet Supervisor.