Thomas Cerami Email & Phone Number

United States

New York City Metropolitan Area

Responsible for the oversight and management of custom home building and high end renovations for a distinguished builder in the Westfield / Summit area. Clear and constant communication between architects, designers, trades and the clients to ensure project met homeowner's expectations. Numerous systems, detailed timelines and worksheets were required to maintain the prestigious name the company carried. Managing the Service Department included implementing systems and careful delegation and oversight to ensure customer satisfaction and to secure future business. Key ContributionsInfluenced and led project discussions between homeowner, architects and designers to ensure all ideas were flushed out before executionObtained EPA Lead Renovators CertificationBrought in four projects over 1.5 million dollars on schedule and under budget within two years timePresented On Site Training for Lead AbatementImplemented protocol for Service Calls which ensured client satisfaction while allowing management to receive updated contact information and thorough documentation of all work providedDeveloped Tri-Fold brochures for marketing effortsCoordinated layout and designs for street fairs and builder conventionsOrganized teams for marketing objectives and outreaches

Starting off as a Driver, organizing job sites, clean ups, ordering and delivering of materials and doing any misc. labor when needed gave me the background needed to be promoted to Labor Supervisor within my first year at the company. Soon I was going out on sales calls and managing the projects in which I closed. My expertise in sales and management were largely in high-end Millwork, roofing, siding, small additions and decks. Marketing was also a large part of my contributions to this company.

High School Diploma

Business, Management, Marketing, And Related Support Services