Thomas Chataigner Email & Phone Number

Paris La Défense, France

Scope: Global Transaction and Payments Services (Cash Management, Trade finance, Correspondent banking, E&S).✓ Successfully completed over 15 audit missions, including on-site assignments in Austria, Madagascar, Tunisia, Romania and La Réunion.✓ Identified and assessed operational and compliance risks to ensure alignement with Société Générale standards and regulatory requirements.✓ Reviewed and evaluated the procedural framework, its enforcement, and the effectiveness of permanent controls.✓ Defined areas for improvement, formulated recommendations and monitored their implementation.✓ Engaged in cross-functional projects, improved audit methodologies and integrated new technological and methodological approaches.

New York, New York

The main missions were to provide a wide range of products/services to manage treasury operations/financial transactions of US and Multinational Corporations in over 50 countries around the globe.✓ Actively supported Sales Managers in leveraging an existing client portfolio (NBI over $10M) and onboarding new clients.✓ Collaborated with Product Managers to develop and propose tailor-made products and services, focusing on account management, connectivity, and liquidity solutions.✓ Designed and prepared client presentations, business reviews and internal dashboards.✓ Provided daily, proactive assistance to corporate clients on treasury operations and financial transactions, enhancing client satisfaction and operational efficiency.✓ Managed end-user support for the online banking platform Sogecashnet USA.

Paris La Défense, France

The main missions were to develop international corporate client relationships and assist SocGen subsidiaries on projects implementation and sales efficiency.✓ Authored a comprehensive reference booklet detailing key data on the Group’s global network, including Net Banking Income and profitability metrics, which served as a crucial tool for strategic planning and performance analysis.✓ Performed an in-depth analysis of client satisfaction, leading to enhancements in the international corporate client experience and improvements in the Net Promoter Score (NPS) and Customer Operating Score (COS).✓ Provided support to Société Générale subsidiaries in Europe and Africa, facilitating projects implementation and increasing sales efficiency.

Neuilly-Sur-Seine, Île-De-France, France

Two missions:1/ Alstom: Digital Transformation Project (Alstom Executive level)Improvement of Alstom efficiency and profitability by driving the company readiness for digital ways of working.Outputs:- Mapping of digital initiatives- Benchmark of best practices - Key Alstom Digital Initiatives- Digital transformation ways of working and data management2/ Kering: IT cost optimizationAnalysis of Kering IT cost structure (with contract assessment) and identification of key areas for cost optimization.

Greater New York City Area

Conducted studies to assess the challenges and opportunities in the environmental, health and safety (EHS) sectors, identifying critical issues that impact industry regulations, market growth and technological advancements.✓ Name development on Salesforce✓ Data collection of Fortune 500 Companies✓ Newsletter set-up

Programme Grande Ecole, Business Administration, Management And Operations, Master

Business Administration, Management And Operations, Master