-Greet guests and visitors warmly and make them feel welcome and attended- Offer restaurant and activity recommendations and assist guests in arranging transportation and excursionsWelcome customers upon entrance and confirm reservationsAct as the point of reference for guests who need assistance or information and attend to their wishes and requirementsUnderstand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel-Acquired extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations-Arranged events, excursions, transportation etc. upon request from hotel residents-Answered the phone and make reservations, take and distribute messages or mail and redirect calls-Responded to complaints and find the appropriate solution-Maintained inventory of supplies and order new stock as needed-Organisation of the planning and day-to-day tasks for a team of 5.

Commercial pour l'entreprise de DATA Zeendoc

-Answering through telephone and e-mails to customers requests-Dealing the cases in the appropriate time with courtesy and into the deadlines.-Following the process to ensure that the supervisors has the appropriates data to improve quality and management-Learning technical skills about TVs and HiFi to give appropriates answers to the customers and guide them in the use of their devices-Call shadowing for trainees-Translation of documents for the knowledge base of the company-Backup for the product specialists

- welcome and greet guests -answer and direct incoming calls -inform guests of hotel rates and services -make and confirm reservations for guests -ensure proper room allocation -register and check guests in -confirm relevant guest information -verify guest's payment method -verify and imprint credit cards for authorization -issue room keys and direct guests to their rooms -maintain clear and accurate records of guest room bookings -compute all guest billings, accurately post charges to guest rooms and house accounts -receive and transmit messages for guests -retrieve mail, packages and documents such as faxes for guests -listen and respond to guest queries and requests both in-person and by phone -provide accurate information about local attractions and services -liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests -complete and maintain any incident reports, daily activity reports or other reports requested by management -manage conference room bookings and scheduling -close guest accounts and check guests out -review accounts and charges with guests during the check-out process -process accurate payment of guest accounts -inform housekeeping when rooms have been vacated and are ready for cleaning -monitor visitors to the hotel -enforce rules and policies of the hotel -maintain a neat and orderly front desk and reception area

-Retail of tokens and vending machine for the industry of tourism.-Design of the tokens in cooperation with the customer. Personalisation of the vending machine.-Assembling of the vending machine and upgrading them from an "only coins" payment to a cashless solution.-Breakdown assistance service for the vending machine, 356 days per year.-Following the stocks, the customer service and anticipating the orders to have all the products in due time.-Pitching new businesses.-Developing a trustful relation with different factories around Europe for the production of the tokens. Ensuring the quality of the tokens.-Following the invoicing.-Develloping a marketing strategy.

- Organisation de la journée pour une équipe de 5 personnes.- Réponse des appels des clients depuis leur chambre.- Réponse aux appels exterieur concernant la conciergerie.- Réception et suivie des demandes des clients par mail.- Suivie des demandes des clients (Réservations de restaurants, taxis, matériel de ski, moniteurs de ski, etc.)- Conseils sur les activités possible dans la station (lieu, horaire, tarifs, etc.), sur les restaurants, etc.- Acceuil des clients à leur arrivée, suivie de leur véhicule, bagages ou autres le cas échéant.- Transmission de toute information a un client (objet retrouvé, appel en son absence, confirmation de réservation, etc.)- Négociation avec les différents partenaires de l'hôtel (Compagnies de taxi, d'hélicoptère, restaurants, magasins, etc.)- Récupération / Remise des clés aux clients à leur départ / retour de l'hôtel.- Collaboration avec le service de réception pour connaitre le maximum d'informations sur chaque client (satisfaction, durée de leur séjour, nombres de personnes, habitués ou nouveau, invités ou non, demande spécifique du client, etc.)

-Ouvrier qualifié dans une plantation de mahogany dans le nord de l'Australie.-Coupes d'arbres, entretien des forets, gestion des risques des incendies, recherche et destruction des insectes parasite.

-Recommend and select products for customers based on their individual needs-Describe products and explain their benefits and uses to potential customers-Communicate with customers in person, by phone and by email to understand their needs-Maintain a working knowledge of the company's various products and services-Establish and nurture relationships with past customers and potential customers to facilitate sales-Find potential customers through networking, cold calling and industry research to increase sales-Use data to help customers understand how products can help them achieve their goals-Complete administrative tasks, such as processing and recording sales, as needed

Organisation d'activités pour un groupe d'enfant changeant chaque semaine. Les enfants allaient de 3 à 10 ans, de différentes nationalités (principalement Français, Anglais, Russe, Espagnol, Italien).Les activités ne pouvant être les mêmes d'une semaine à l'autre (ages, nationalités, et nombres variant constamment), je devais m'adapter à la situation.

-Présentation d'objets divers à la vente à l’encan.-Réception des paiements pour chaque vente-Entretien des parties commune, préparation de la salle de salle de démonstration en salle des ventes.-Réception des camions de livraison, inventaire détaillé des objets en vue des futures ventes, aide aux clients pour charger les biens acquis au cours de la vente.