Thomas Chen Email & Phone Number

Singapore

• Managing technical inquiries and following up with quotations to Customers around the world
• Understanding Customer’s requirements to advise on the suitable products & solutions in this very exclusive niche industry
• Providing support and assistance to the Outdoor Sales team and MD’s sales accounts & customers
• Updating of Customer’s database regularly and maintaining track of quotation & sales records into SAP for Management’s reviewing
• Communicating efficiently to inter-departments PIC to ensure timely deliveries

Singapore

• Managing internal teams to ensure smooth planned production that consistently produces qualified Leadframes output
• Working closely with Engineering, Tooling, QA, VI and Maintenance for continuous improvement
• Planning of AOI machines execution & schedule to meet the monthly delivery output
• Engaging and coordinating with Suppliers to provide solutions pertaining to Production’s needs and problems

Singapore

• 2IC of NPI Department ensuring smooth operation on Customers’ FAI and Tooling related issues
• Assigned to take charge of the two biggest Customers to oversee their Tooling and RFQ
• Planning of overall Sample schedule, updating of Department’s reports and submitting of monthly Tooling report to Customers
• Providing round-the-clock services to overseas Customers with different time zone

Singapore

• Managing customers and seeking additional sales revenue through new projects/RFQ
• Understanding Customer’s needs and catering an efficient product through our provided one-stop solution services
• Coordinating/liaising with relevant departments on new projects from initiation to delivery
• Weekly and monthly sales monitoring for my Management’s tracking

Singapore

• Planning of Aerospace's high mix, low volume parts deliveries, localization cost-down projects
• Analyzing Avionics Drawings & converting them into BOM (Bill Of Materials) for SAP usage
• Overseeing Raw Material, Processes and Hardware sourcing and procurement
• Assisting in setting up Iskandar Malaysia’s Production workshop, Production & Process workflow and Material buy-off

Singapore

• Analyzing Japan’s Watch Drawings & converting into Work Standards for production shops
• Assisting (monitor and troubleshoot) production shops on parts’ quality and processes
• Rendering assistance and help to Malaysia’s production shops through weekly outstation to their work sites
• Work coordination between production shops