Thomas Chidgey Email & Phone Number

Barcelona, CT, ES

Barcelona, Catalonia, Spain

Responsible for the management and fulfilment of the business travel requirements ofour clients. This involves client requests for planned and unplanned travel needs,dealing directly with clients through written and verbal contact, and the fulfilment ofback-end processes to ensure 7-star customer solutions are delivered in accordance withthe department and.

Barcelona, Catalonia, Spain

Built effective relationships with candidates, recruiters and hiring managers across thebusiness whilst owning the interview coordination process for all Europe hiring. Efficientprocess management of time sensitive hires where there was a critical need for thepositions to be filled, this required excellent communication with candidates to get themon board.

Barcelona Area, Spain

At Treatwell I provided first line support for clients and suppliers in the spa and beauty industry. I ensured that everyone who contacted the team knew that they were being cared for and their query would be resolved in a timely, professional manner. I dealt with customers and industry professionals via telephone, email and social media, maintaining an.

Barcelona Area, Spain

- Provided excellent customer service to employees via written, telephone and Live Help chat correspondence.- Case management responsibilities and working to strict SLA timeframes, by ensuring I utilized these two skills I was able to contribute significantly to the reduction of the queue and reduced employee waiting times.- Client engagement working with.

Barcelona

During my time at Sellbytel I worked for two different projects, a project for Apple and a Google project. I had similar responsibilities within both of these projects; I had to resolve customer issues efficiently and in a friendly, yet professional manner. If I was unable to resolve the issue with the customer I had to find alternative methods that they.

Birmingham, United Kingdom

Designated Complaint Handler March 2012 – May 2012Skills & responsibilities – During my short period in this role I hit daily targets on quality and productivity and my skills, listed above, as well as natural aptitude for this customer based role enabled me to move up quite quickly within the business to become an Expert Complaint Handler. During this.

Birmingham, United Kingdom

• Ensured excellent customer service within a 5 star hotel environment
• Organized restaurant workstations to ensure they were easy and quick to manage in a busy environment.
• Worked flexible hours from early morning’s to late evenings, aiding in my time management skills.
• Gained valuable teamwork experience and aided other team members when needed.
• Gained various awards for outstanding customer service.
• Undertook various in house training courses to better my knowledge… Show more

Bachelor'S Degree, Bachelor Of Arts Degree In Popular Music And Music Technology, 2:1 With Honours

Activities and Societies: music union Most of this course was focused on student time management and was heavily student focused, minimal.

Higher National Diploma, Professional Music Practise, Merit

As well as many music related modules within this course, modules relating to marketing and business were also covered. Giving me a.

Btec National Diploma, Music Practise, Distinction

Activities and Societies: Helped set up various events associated with the course around birmingham, such as festivals and general concerts.

High School, Maths, English Language, English Liturature, Science (Double Award), Music, It (Gnvq), Grades Given In The Description

Activities and Societies: School Band Maths - C English Language - B English Literature - C Science (double award) - CC Music - A IT (GNVQ.