Chris Thomas Email & Phone Number

Solihull, England, United Kingdom

Managing high value Audio, Visual and Lighting Installations in the UK and EU-Theatres-Live Music Venues-Sports Stadiums-Houses of worship -Corporate offices

London SW19

London SW19

-Procurement and delivery of lighting and audio visual products for Major installation projects in the entertainment and leisure industry.-Working to tight deadlines to ensure delivery of projects both domestically and internationally.-Arranging import/export of AV and Lighting equipment.-Raising purchase orders, invoices and coordination of.

Brentford

-Responsible for successful resolution to all reported faults.-Escalation point for complex incidents-Reviewing the performance of the team, developing new processes, managing change.-Working to resolve faults quicker and where possible preempt faults through Data Analysis and Trend observation-Liaising with key stakeholders to ensure best.

Brentford

-First point of contact for all faults on the nationwide portfolio of digital and analogue advertising assets-Successfully bringing to life new team, and seamlessly merging both analogue and digital teams.-Creating Standard Operating Procedures supported with step by step documentation.-Communicating with all areas of business from CEO to operatives on.

Sydney, Australia

- Assessing new connection applications for gas installations.- Qualifying availability of services, and offering quotes for network extensions.- Running reports on statewide connections. - Implementing standard operating procedures, and tailoring correspondence.- Managing a team to oversee the introduction of SAP to the department.

Sydney, Australia

-Completing administrative projects, filing reports and management of background operations in a busy Nursing Agency-Ensuring government compliant procedures are implemented-Creating record systems to increase organisation and efficiency

Sydney, Australia

-Administrative and clerical roles across Sydney-Placements at: The Supreme Court of New South Wales The NSW Department of Justice A major national political party National not-for-profit conferences-Assisting in the day to day operations of high profile institutions

Sydney, Australia

• First point of call customer service in a busy share registry contact centre.
• Essential compliance with financial regulations, whilst dealing with 50+ calls daily
• Using CRM software to maintain and update online records.
• Dealing with all enquiries from investors on their portfolios.

Bristol, United Kingdom

• Corporate Reception – client and staff reception, welcoming visitors to the Bristol office demonstrating the utmost professionalism with high interpersonal skills.
• Corporate Hospitality Management working with high profile clients.
• Administration – booking meeting rooms, conference calls and phone hearings, responding to internal and external queries, record and figure keeping.
• Travel arrangements for staff, visitors, documents; train tickets and taxis.

Funtington, West Sussex, United Kingdom

• Customer Service - End-to-end contact for travel insurance injury/illness claims and repatriation services.
• Demonstrated consistent ability to handle customer emergencies at first contact or forwarded by colleagues, whilst ensuring consistency and adherence to set processes and procedures.
• Promote and maintain excellent client relations by managing a prompt and accurate response, positive telephone and service techniques.
• Strong sense of urgency while maintaining exemplary detail accuracy under pressure.
• Task prioritization to handle high volumes effectively.

Whiteley, United Kingdom

• Flexibility in multiple areas of insurance to assist clients as first-point of contact.
• Policy creation and administrative records maintenance demanding high attention to detail to comply with Financial Service Authority regulations.
• Consistently exceeded sales targets hitting over 100% of targets for policies and partner up sales.
• After service follow up and assistance with clients through phone calls and emails to ensure a 5-star industry standard (Defaqto) customer experience.

Denmead, Hampshire, UK

• Provide helpful and efficient customer service, and model appropriate behaviour for all staff
• Management of staff and shop, ensuring efficient retail performance and resolving any arising disputes.
• Security awareness; cash storage, premises lock-up and key management
• Training of new staff and ongoing staff mentorship complemented by people-management skills to ensure smooth operational activities.
• Verification and recording of sales transactions and appropriate credit and cash is present at each checkout operating area at the end of shifts and at closing times
• Evaluate returned items to ensure they meet the standards and regulations of store policy on refunds and exchanges

Bachelor Of Arts (Honours), International Relations And Politics, 2.1

Activities and Societies: Politics and International Relations Society3 Year Undergraduate Course, my particular interests emerged around.

International Relations And Politics, Social Sciences, Erasmus

Activities and Societies: Erasmus Football Group FounderERASMUS year studying in the beautiful city of Ljubljana, gaining valuable.