Thomas Christiansen Email and Phone Number

IT Change Manager on Customers:- Novo Nordisk (involving GxP)- NNIT internal- Shared Infrastructure

- Change Manager, dedicated to larger Outsourcing Customers (Mærsk, Danske Bank). From 2009 dedicated to Nets. All types of Platforms eg. Mainframe, Midrange, Network, application and software. Working Areas:- Change administration of RFC’er from open to close. Evaluation, Classification and Quality Assurance of Execution, Fallback and Verifications Plans, including Assessment of Risk and Impact.- Coordinating in, and planning of Servicewindows. - Participating onsite during Servicewindows to overall coordinate with Internal ressources and the Customer as well.- Co-responsible for developing and delivering the Change Process in all Technical and non Technica Competences.- Co-responsible for facilitating CAB meetings. - Co-responsible for conducting PIR and failed Change Routines.- Different kind of Rapporting internally and to the Customer. - Communicating directly with the Customers, including announcing and presenting Servicewindows.- Updating and doing Maintenance of the Intranet WIKI’s - Adhoc assignments from the Account, including Process work.

- IT Change Manager, Implementation Manager dedicated to larger Outsourcing Customers (Mærsk, Danske Bank). All types of Platforms eg. Mainframe, Midrange, Network, applications and software. Working Areas:- Change administration of RFC’er from open to close. Evaluation, Classification and Quality Assurance of Execution, Fallback and Verification Plans, including Assessment of Risk and Impact.- Coordinating in, and planning of Servicewindows.- Participating onsite during Servicewindows to overall Coordinate with Internal ressources and the Customer as well.- Co-responsible for developing and delivering the Change Process in all Technical and non Technical Competences.- Co-responsible for facilitating CAB meetings. - Co-responsible for conducting PIR and failed Change Routines.- Different kind of Rapporting internally and to the Customer. - Communicating directly with the Customers, including announcing and presenting Servicewindows.- Updating and doing Maintenance of the Intranet WIKI’s- Implementation of Mainframe Changes into Production

Through the Period I was employed in different Production Competences in the Area of Mainframe.Working Areas:- MVS System Monitoring.- Batch planning and implementing through OPC- Problem- and Change Administration og handling in the tool Infoman