Thomas Chua Email & Phone Number

Singapore, Singapore

-Closing Sales and working closely with EMS,OEM and CM customers through listening and pitching process by understanding their needs and existing demand for their daily MRP- liaising internally with our internally customer service team on existing order and shipment so as to provide latest update to customers on latest pull in and push back orders or any shipment delay- liaising with internal finance team to chase customers payment for any outstanding accounts payable-Maintain and expand database of EMS, OEM, CM customers within APAC assigned territory-Research EMS, OEM, CM customers, by identifying role key players and decision makers via cold call and follow up email to generate their interest -Analyse Cost profit and selling profit to existing and new EMS, OEM, CM customers

Singapore

-Travelling to new sites pitching our new flyjib crane products and features that could benefit their daily operations -Provide one-stop solution for customer to avoid unwanted costs which catered to their requirements

Singapore

-Doing after-sales service for customers, ensure stores are in neat and tidy manner-Suggested watches and accessories or matching watches to increase purchases

Singapore, Singapore

-Dealing with fine diamonds, to ensure daily sales and personal sales are met -Observed customers and listened closely to questions to ascertain best jewellery option and made recommendations accordingly. -Assisted customers with trying on items and brought additional items as requested.-Network effectively with customers, increasing referrals by 20% over 6 months.

Singapore, Singapore

-Dealing with watches, to assist the managers in daily operation to ensure stores are opening daily and on time- Greeted customers with smile, friendly conversation and offer of assistance to enhance customer experience and buying opportunities.-Answered questions regarding promotions and watches items.-Monitored trends and provided information to customers to maximize purchases.