Thomas Cicalese Email & Phone Number

New York City Metropolitan Area

New York City Metropolitan Area

Cranford, Nj

- Configured new employee work stations, including all hardware, software and peripheral devices.- Collaborated with support team to assist clients with emergent technical issues and develop effective solutions.- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.- Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.- Configured Wifi networks compatibility with ATM's and monitors through TD Bank.

Greater New York City Area

- Promoted within 3 months from a material handler to a customer oversight position.- Traveled to multiple job sites within New Jersey and New York and deepened relationships with Fore-mans, Project Managers, customer service reps and sales reps.- Coordinated materials for retrograde, issue, repackaging, storage, disposal and shipment to designated sites and identified, sorted, processed and turned in material.- Reduced costs by (35%) monitoring equipment inventory while negotiating and purchasing supplies to maximize profitability.- Inputted information from customer calls and onsite service visits into the company's system using outlook.

New Jersey

- Managed a full range of warehousing activities including receiving, storing, selecting and shipping electrical materials and equipment.- Coordinated incoming and outgoing shipments and placement of materials to facilitate movement in accordance with scheduling requirements.- Transported material to correct locations and documented inventory changes.

Bethlehem, Pa

- Helped develop an app that allowed students to win prizes by attending sporting events.- The app increased attendance of all sporting events on campus by 35%.- Set up competitions and tournaments for baseball, soccer, football, track and lacrosse.- Demonstrated commitment and responsibility towards fellow players and coaches through genuine respect and dedication to the sport.

Bachelor Of Arts - Ba, Business, Management, Marketing, And Related Support Services

High School