Thomas Clark Email & Phone Number

Brisbane City, QLD, AU

Brisbane, Queensland, Australia

 Supporting Modern Workplace Practice Leadership on client engagements, responsible for the project management and associated deliverables.  Develop and evolve future focused workforce and organisation transformation strategies propositions and solutions.  Support the identification, development, selling and implementation of workplace experience.

Brisbane, Queensland, Australia

Lead a team of dedicated Solution Architects and Technical Consultants to drive the Go-to-Market for Digital Workplace nationally for NTT.  Set clear goals, manage performance effectively and motivate team. Provide sales team with battle cards, sales blueprints, and presales support and evangelise go-to-market Understanding of sales strategies and the.

Brisbane, Australia

Support the sales team with NTT go to market strategy in alignment with the NTT Global Digital Workplace portfolio of offerings.  Analyzing clients' business requirements and developing technology solutions that align with those requirements for Professional and Managed Services Designing, building, and deploying Microsoft-based solutions, including.

Brisbane

Working in a professional services team as the primary Solutions Architect, was responsible for ensuring that the sales team was engaged, and customer focus was key.  Understanding business requirements and translating them into technical solutions. Designing and implementing infrastructure and applications to support modern workplace technologies, such.

Brisbane

Core Responsibilities: Delivery of various pre-sales activities - including responding to customer requests for information, developing and planning conceptual solution presentations and demonstrations, technical/product guidance in meetings  Analysing technical requirements of a new project, conceptualise design, identify appropriate technology.

Brisbane, Australia

Core Responsibilities  Customer facing and most often the “technical” point of escalation for service delivery issues  Primary contact for solution design, service assurance and service operation.  High degree of technical skill across a broad range of areas in IT infrastructure and strong understanding of ITSM principles. Involved with customers from.

Brisbane, Australia

Core Responsibilities:  Managing a team of highly skilled engineers – Development Plans, Team Meetings, Rosters  Identifying efficiencies through process and automation  Client Satisfaction and SLA Management  Driving strategic objectives through the team

Brisbane

Brennan IT is an IT Outsourcer that provides Managed IT Services, Communications Services and Cloud Services.Core Responsibilities: Building and deploying infrastructure Third level escalation point for business Developing Proof of Concept, technical documentation and process writing

Brisbane

Blake & Dawson is a Top Tier Law firm providing legal services to Australia’s Leading corporations and institutions as well as government. This role involved support of 800 lawyers and staff globally with a primary focus on 280 Brisbane staff.Core Responsibilities: Developed and Maintained Service Level Agreements Hiring and Mentoring Junior Staff –.

Brisbane, Australia

Responsible for supporting 3500 staff across a broad range of job descriptions. Primary escalation point for Level 2 faults. Reporting to the IT Help Desk Manager, was responsible for managing staff of nine in manager’s absence.

Brisbane, Australia

• This on-going Training role involved scheduled training of ADSL, HFC and Wireless technologies over three week periods. In between sessions documents were kept up to date and modified. Due to new work streams and.
• Trained over Sixty new help desk staff over duration of two months, for new centre in Perth Western Australia. Received exceptional feedback from staff and stakeholders. Developed and deployed technical training for.