Thomas Cooper

Thomas Cooper Email and Phone Number

Claims Technical Director, Excess Liability Division @ Great American Insurance Group
New Orleans, LA, US
Thomas Cooper's Location
New Orleans, Louisiana, United States, United States
About Thomas Cooper

In light of the rapidly evolving, global business environment, stable and visionary leadership is needed in order to navigate complex challenges and shifting priorities, while driving continuous growth and transformation. I have dedicated my career in processing large-scale, complex, and often catastrophic cases for Fortune 100 companies nationwide, leveraging my legal expertise to effectively negotiate and secure settlements for my companies. I am seasoned across both primary and excess claims and I continuously remain current on existing and emerging industry legislation and trends. I consider it a privilege to elevate the standard of excellence in my roles and I am committed to raising future industry leaders through mentoring, coaching, training, and professional development opportunities. Areas of Expertise• Primary & Excess Claim Management• Claims Processing & Executive Leadership• Contract Planning & Negotiations• Technical & Tactical Implementation• Risk Assessment & Mitigation• Legal & Regulatory Compliance• Continuous Process Improvements• Strategic Direction & Execution• Interdepartmental Collaboration• Supervision / Training / Mentoring• Cross-Functional Team Leadership• Issue Identification & Resolution• Client & Stakeholder Relationships • Data Analytics / KPIs / Performance• Budget & Cost Control Initiatives• Industry Legislation & Emerging TrendsWhen I'm not driving organizational excellence, you can usually find me at the Nola Gold Rugby match, running the crescent city classic or at the opera or jazz club. I am always looking to expand my professional network.Please feel free to connect with me through this platform.

Thomas Cooper's Current Company Details
Great American Insurance Group

Great American Insurance Group

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Claims Technical Director, Excess Liability Division
New Orleans, LA, US
Thomas Cooper Work Experience Details
  • Great American Insurance Group
    Claims Technical Director, Excess Liability Division
    Great American Insurance Group
    New Orleans, La, Us
  • Envoy Specialty - Boutique Claims Services Provider
    Executive Vice President
    Envoy Specialty - Boutique Claims Services Provider Oct 2022 - Present
    New York, New York, Us
    Provide service-oriented and cost-effective claim resolution services for specialty lines insurance carriers and commercial clients with Self Insured Retentions. Plan and implement business growth. Manage and maintain customer relations. Monitor and evaluate technology and personnel needs. Implement infrastructure solutions regarding long and short term growth.
  • Liberty Mutual Insurance
    Claims Manager
    Liberty Mutual Insurance May 2015 - Sep 2022
    Boston, Ma, Us
    Collaborated with third party administrators (TPAs), direct reports, and external counsel to investigate and review claims, analyze damages and liability, establish expense/indemnity reserves, and brainstorm claim resolution strategies. Directly participated in arbitration and mediation proceedings. *Oversaw talent sourcing, selection, training, development, performance, discipline, termination, and salary management. Directed, motivated, and mentored up to 8 direct reports (promoting 4) to execute multiple programs with a focus on NY Labor Law, Auto, Dram Shop, Premise Liability, and Products Liability. Conducted quality assurance and performance reviews to provide feedback to the team. *Directed TPAs in claims handling. Reevaluated and adjusted reserves for the program accounts. Drove cost control on TPA handling to secure a 15% decrease in TPA and legal expenses.*Incorporated new book of claims and new employees after purchase of Ironshore surplus and excess lines. Submitted consistent and accurate monthly reporting on loss trends to senior management. Trusted advisor on account issues, losses, and key trends to actuaries, senior management, and underwriting.
  • Liberty Mutual Insurance
    Claims Officer
    Liberty Mutual Insurance Oct 2011 - Apr 2015
    Boston, Ma, Us
    Expertly negotiated settlements nationwide, with specialization in New York Labor Law, construction, construction defect, Dram shop, fraternity liability, and product defect. Performed litigation cost-benefit analysis, coverage evaluations, and pursued DJ actions and risk transfers to ensue the most appropriate resolutions. Tasked to select and direct counsel. Provided legal strategy and direction, while overseeing execution. Outlined the coverage strategy that bolstered efficiency and effectiveness. Recognized by leadership for early resolution and timely reserving.
  • Aig
    Complex Director - Excess Claims
    Aig Nov 2005 - Oct 2011
    New York, Ny, Us
    Investigated, analyzed, negotiated, and settled excess casualty claims for 25 Fortune 500 accounts. Attended mediations, arbitrations, trial and appellate hearings nationwide. Worked closely with primary adjusters, risk managers, and defense counsel to resolve claims. Assessed and resolved coverage disputes and DJ actions. Engaged with insurance executives each quarter to elevate the quality of customer service. Boosted customer satisfaction with Fortune 100 policyholders.
  • Lehr Law
    Partner
    Lehr Law Jan 2002 - Nov 2005
    Tried cases in Civil, Criminal, Landlord/Tenant and Municipal Court. Handled all aspects of litigation from the initial pleadings through trial in both state and federal court in NY and NJ. Defended all claims for a national restaurant chain. Defended construction defect claims for several multi-state construction companies. Successfully argued an appeal in the New Jersey Appellate Division.
  • Wilentz, Goldman & Spitzer, P.A.
    Associate
    Wilentz, Goldman & Spitzer, P.A. Sep 1999 - Dec 2001
    Woodbridge, Nj, Us
  • The Honorable Sybil R. Moses, Assignment Judge, Superior Court Of New Jersey
    Law Clerk
    The Honorable Sybil R. Moses, Assignment Judge, Superior Court Of New Jersey Sep 1998 - Aug 1999

Thomas Cooper Skills

Litigation Claim Litigation Management Mediation Insurance Liability Product Liability Insurance Law Claims Management Risk Management Property And Casualty Insurance Subrogation Casualty

Thomas Cooper Education Details

  • Rutgers Law School
    Rutgers Law School
    J.D.
  • University Of Oxford
    University Of Oxford
    International And Comparative Law
  • University At Buffalo
    University At Buffalo
    Political Science
  • Cornell University
    Cornell University
    Political Science And Government

Frequently Asked Questions about Thomas Cooper

What company does Thomas Cooper work for?

Thomas Cooper works for Great American Insurance Group

What is Thomas Cooper's role at the current company?

Thomas Cooper's current role is Claims Technical Director, Excess Liability Division.

What is Thomas Cooper's email address?

Thomas Cooper's email address is th****@****ual.com

What is Thomas Cooper's direct phone number?

Thomas Cooper's direct phone number is +164670*****

What schools did Thomas Cooper attend?

Thomas Cooper attended Rutgers Law School, University Of Oxford, University At Buffalo, Cornell University.

What are some of Thomas Cooper's interests?

Thomas Cooper has interest in Rugby, Opera, Film.

What skills is Thomas Cooper known for?

Thomas Cooper has skills like Litigation, Claim, Litigation Management, Mediation, Insurance, Liability, Product Liability, Insurance Law, Claims Management, Risk Management, Property And Casualty Insurance, Subrogation.

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