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Thomas Cooper Email & Phone Number
Technical Support Analyst
at
Nc Dot
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Technical Support Analyst
Location
Raleigh, North Carolina, United States
Company size
Who is Thomas Cooper? Overview
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Quick answer
Thomas Cooper is listed as Technical Support Analyst at Nc Dot, a company with 120 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Thomas Cooper.
Thomas Cooper previously worked as STT at True.Org and Help Desk Analyst at Rockwell Automation. Thomas Cooper holds High School Diploma, Computer Programming, Specific Applications from Millbrook High School.
Company email context
Email format at Nc Dot
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Nc Dot
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Profile bio
About Thomas Cooper
Actively searching for the chance to apply my customer support skills through an experienced-level position. Hoping to use my decade of relevant experience to market more technical avenues.
Listed skills include Remote Desktop, Help Desk Support, Troubleshooting, Vpn, and 13 others.
Current workplace
Thomas Cooper's current company
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8 roles
Thomas Cooper work experience
A career timeline built from the work history available for this profile.
Stt
Current
Aug 2024 - Present
Technical Support Analyst
Sep 2022 - Sep 2024
Help Desk Analyst
-troubleshooting issues and related inquiries via call/email by completing Incident/Request via Service Now ticketing system.-completion of Password resets, Symantec Endpoint Protection, Active Directory, Mobile Iron, SharePoint, Outlook, hardware, and software, etc
Nov 2016 - Aug 2022
It Support Analyst
Hcl Becton Dickenson
-Incident/Ticket triage along with taking roughly 30-40 calls-Applications used: ServiceNow, Lotus Notes, Microsoft Outlook 2013-16, Bitlocker, Active Directory, SAP, RSA token configuration/settings, MobileIron, Remedy, MyLearning
Sep 2015 - Nov 2016
Technical Support Analyst
Hcl Rockwell Automation
Assisting clients with basic troubleshooting to get resolve on technical issues that they may have with their systems, applications, etc. via phone, email, and chat.
May 2015 - Sep 2016
Broadband Support Technician Ii
Perform trouble isolation and restoration of IPTV and High Speed Internet service for carrier subscribers. Have the ability to zero in on subscriber’s port and correct any provisioning abnormalities. Support subscriber’s products and services via the expansion of the Carrier’s broadband infrastructure.
Nov 2014 - Apr 2015
Help Desk Analyst
Troubleshooting for multiple clients via phone or email regarding issues that users have tickets, analyzing, recreate issue in order to resolve or by escalation. Remote desktop and VPN troubleshooting if necessary for phone/online technical resolution.
Oct 2012 - Nov 2013
1 education record
Thomas Cooper education
-
Millbrook High School
FAQ
Frequently asked questions about Thomas Cooper
Quick answers generated from the profile data available on this page.
What company does Thomas Cooper work for?
Thomas Cooper works for Nc Dot.
What is Thomas Cooper's role at Nc Dot?
Thomas Cooper is listed as Technical Support Analyst at Nc Dot.
Where is Thomas Cooper based?
Thomas Cooper is based in Raleigh, North Carolina, United States while working with Nc Dot.
What companies has Thomas Cooper worked for?
Thomas Cooper has worked for Nc Dot, True.Org, Rockwell Automation, Hcl Becton Dickenson, and Hcl Rockwell Automation.
How can I contact Thomas Cooper?
You can use AeroLeads to view verified contact signals for Thomas Cooper at Nc Dot, including work email, phone, and LinkedIn data when available.
What schools did Thomas Cooper attend?
Thomas Cooper holds High School Diploma, Computer Programming, Specific Applications from Millbrook High School.
What skills is Thomas Cooper known for?
Thomas Cooper is listed with skills including Remote Desktop, Help Desk Support, Troubleshooting, Vpn, Broadband, Microsoft Office, Networking, and Technical Support.
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