Thomas Corcoran Email and Phone Number

To contribute to the growth and success of the boutique through implementation and execution of seamless stock control process in compliance with all health and safety, security, internal policies and participating in maintaining a positive working environment. Responsible for all back of house processes and procedures, as well as liaising with all repair centers and suppliers to ensure we are in line with corporate standards and working towards our goal of guaranteed excellent customer service.

Part of a team that conducts quarterly and annual stock counts for customers, providing reliable results in a timely manner that help identify weaknesses and strengths in a customer’s sales while also aides with future purchasing plans. Customer friendly and focused on accurate results for stores in retail value of €100k - €1.5m

Entry role, participated in minor projects, involving analysis of processes and incoming and outgoing goods.

• Daily responsibilities included ensuring all previous orders have been delivered without error, and if an error occurred to rectify it immediately with the appropriate response. Also I have to ensure all my standing orders were inputted into the online systems to ensure all customers received their required goods, promptly and to their specification. • Whilst maintaining my personnel daily call plan, which involves ensuring all orders have been processed online and to call customers who… Show more • Daily responsibilities included ensuring all previous orders have been delivered without error, and if an error occurred to rectify it immediately with the appropriate response. Also I have to ensure all my standing orders were inputted into the online systems to ensure all customers received their required goods, promptly and to their specification. • Whilst maintaining my personnel daily call plan, which involves ensuring all orders have been processed online and to call customers who have no access to online services.• Maintaining communication with other areas of the business is essential to foreseeing problems ahead of time and producing a solution to alleviate any problems.• The role requires the ability to build customer relationships efficiently and in a manner that personifies professionalism. Effectively maintaining an increasing trust between both parties and satisfying all customer requirements both expected and unexpected.The role requires the ability to build customer relationships efficiently and in a manner that personifies professionalism. Effectively maintaining an increasing trust between both parties and satisfying all customer requirements both expected and unexpected. Show less

• Duties include opening the shop, switching on the equipment, ensuring all previous jobs are ready for collection/delivery, and preparing new jobs for processing. • Using advanced printing equipment such as HP Z6200 and cutting equipment such as the Polar115X Plus Guillotine, to precision cut business cards, wedding invitations, Christmas cards, event posters and leaflets, while also using advanced equipment to score, bind, perforate and laminate products. Also includes advanced software… Show more • Duties include opening the shop, switching on the equipment, ensuring all previous jobs are ready for collection/delivery, and preparing new jobs for processing. • Using advanced printing equipment such as HP Z6200 and cutting equipment such as the Polar115X Plus Guillotine, to precision cut business cards, wedding invitations, Christmas cards, event posters and leaflets, while also using advanced equipment to score, bind, perforate and laminate products. Also includes advanced software such as Caldera Rip and Rasterlink Pro Series.• Contacting suppliers such as Diatech and Walsh Graphics to replenish inventory levels of materials such as Lamination, Canvas and Paper Rolls, as well as Roll-Up Stands and Foam and Corrugated-boards. This also involves comparing prices between a selection of suppliers and trying to negotiate a better deal that suits our company’s objectives. • Confirming collection with An Post on a regular basis, sorting and readying jobs for collection by customers in store and maintaining a deadline to clear all of the current day’s jobs in order to prevent a backlog or bottleneck. Show less

• Operated the checkouts, serving both grocery customers and off-license customers • Also operate on the shop floor replenishing stock when required• Operate the floor buffer during off-peak times• Provide a friendly and efficient customer service dealing with customers queries and complaints in an effective manner

I operated as an assistant to a logistics project and support officer.• Created a Database for the Planning dept. using Microsoft Excel allowing employees to locate a product using its SAP code, reducing time spent searching for a product to determine whether it is in stock or not.• Developed a Rates Comparison for the Logistics Director, Comparing possible transportation partners, which resulted in potential savings in the region of hundreds of thousands of euros annually.• Also… Show more I operated as an assistant to a logistics project and support officer.• Created a Database for the Planning dept. using Microsoft Excel allowing employees to locate a product using its SAP code, reducing time spent searching for a product to determine whether it is in stock or not.• Developed a Rates Comparison for the Logistics Director, Comparing possible transportation partners, which resulted in potential savings in the region of hundreds of thousands of euros annually.• Also worked in the Customer Service Dept. Analysing the Reverse Logistics process, which was effective in pinpointing areas of weakness within the company and locations which are vitally important in terms of revenue affected. Show less

• Worked mostly on the grocery checkouts dealing with a range of financial transactions on a daily basis• Also gained experience in the stores off-license and newsagent• Assisted in maintaining stock levels and replenishment when required