Thomas Cortez

Thomas Cortez Email and Phone Number

Service Director for Visual Edge IT Texas Market @ Visual Edge IT
indianapolis, indiana, united states
Thomas Cortez's Location
Houston, Texas, United States, United States
Thomas Cortez's Contact Details

Thomas Cortez work email

Thomas Cortez personal email

n/a

Thomas Cortez phone numbers

About Thomas Cortez

Thomas Cortez is a Service Director for Visual Edge IT Texas Market at Visual Edge IT. He possess expertise in sales process, customer service, solution selling, customer retention, team building and 12 more skills. He is proficient in English.

Thomas Cortez's Current Company Details
Visual Edge IT

Visual Edge It

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Service Director for Visual Edge IT Texas Market
indianapolis, indiana, united states
Website:
visualedgeit.com
Employees:
52
Thomas Cortez Work Experience Details
  • Visual Edge It
    Service Director For Visual Edge It Texas Market
    Visual Edge It Jan 2008 - Present
    Houston, Texas, United States
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  • Zeno Imaging
    Field Service Manager
    Zeno Imaging Jan 2008 - Present
    Manage and directed a team of 22 technicians for break fix and IT solutions Run and review metrics to ensure profitability Manage and direct call work load to meet response times Created and directed special training programs for techs Assign and complete training as needed for all team members Building customer satisfaction and rapport through daily communications Created and implemented processes to streamline productivity Promote a positive team work environment Work closely with sales for account challenges and service pricing Certified in Ricoh, Canon, HP, Lexmark Sharp and Kyocera MFP’s Have extensive knowledge of networks and connectivity and software installations Have over 18 years of experience in the technology industry
  • Zeno Imaging
    Service Manager
    Zeno Imaging Aug 2007 - Present
    Houston Texas Corporate Office
  • Best Buy
    Sales Associate
    Best Buy Jan 2006 - Dec 2010
    Received computers to be diagnosed and serviced. Installed multiple networks using wireless routers and Bluetooth connectivity. Built custom computer systems. Removed viruses and secured systems. Installed software and special applications.; Worked directly with computers and printers. Have broad knowledge of computers and software sales. Have experience with selling service plans.
  • Sothern Office Solutions
    Field Service Supervisor/Service Manager
    Sothern Office Solutions Jan 1998 - Mar 2008
    Supervised service team and was in charge of call loads and inventory Was in charge of ordering parts inventory and maintaining car stocks. Escalation specialist within the company. Maintained and serviced a territory within Houston. Factory trained in Muratec MFP’s. Factory certified in Hewlett Packard MFP’s black and white and color machines. Have knowledgeable experience with Konica MFP’s Have excellent knowledge of Hewlett Packard Notebooks hardware and software repair.. Installed MFP’s on networks to print and scan.

Thomas Cortez Skills

Sales Process Customer Service Solution Selling Customer Retention Team Building Document Management Managed Print Services Leadership Customer Satisfaction Sales Account Management Sales Management New Business Development Sales Operations Direct Sales Business Development Document Imaging

Thomas Cortez Education Details

  • Wharton County Junior College
    Wharton County Junior College
    Computer Science

Frequently Asked Questions about Thomas Cortez

What company does Thomas Cortez work for?

Thomas Cortez works for Visual Edge It

What is Thomas Cortez's role at the current company?

Thomas Cortez's current role is Service Director for Visual Edge IT Texas Market.

What is Thomas Cortez's email address?

Thomas Cortez's email address is tc****@****ing.com

What is Thomas Cortez's direct phone number?

Thomas Cortez's direct phone number is +171386*****

What schools did Thomas Cortez attend?

Thomas Cortez attended Wharton County Junior College.

What skills is Thomas Cortez known for?

Thomas Cortez has skills like Sales Process, Customer Service, Solution Selling, Customer Retention, Team Building, Document Management, Managed Print Services, Leadership, Customer Satisfaction, Sales, Account Management, Sales Management.

Who are Thomas Cortez's colleagues?

Thomas Cortez's colleagues are Jimmy Moreno, Vincent Nolte, Christine Bellrose, Trevor Bell, Jon Mota, Paolo Gerardo Arnedo, Michael Keefe.

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