• Supervised a team of 10-15 employees during peak hours, ensuring efficient operations and maintaining high standards of customer service. • Led team meetings to communicate goals, provide feedback, and foster a collaborative work environment.• Implemented daily shift schedules and coordinated staff assignments to maximize productivity and meet restaurant targets.

• Conducted training of assigned employees• Taught, maintained and encouraged company safety and efficiency standards.• Assigned tasks and responsibilities based on observed abilities and experience.

• Served in a team-centered environment to maintain a clean and efficient store.• Led ever-changing teams and trained new and experienced employees.• Developed interpersonal and communication skills during hourly intense rushes.

• Shifted between 4 roles and 5 departments as a substitute for other employees• Maintained healthy relationships with customers throughout the COVID-19 Pandemic