Thomas Coughlin

Thomas Coughlin Email and Phone Number

Sr Digital Project Manager at Michelin @ Michelin
Thomas Coughlin's Location
Rock Hill, South Carolina, United States, United States
Thomas Coughlin's Contact Details

Thomas Coughlin work email

Thomas Coughlin personal email

n/a
About Thomas Coughlin

Strong Project Manager and Team Leader w/ experience in both Agile product management and the US Marine Corps. Experienced analytical professional with a BS focused in Business Management & Marketing from the University of South Carolina.

Thomas Coughlin's Current Company Details
Michelin

Michelin

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Sr Digital Project Manager at Michelin
Thomas Coughlin Work Experience Details
  • Michelin
    Global Delivery Manager
    Michelin Nov 2021 - Present
    Clermont-Ferrand, Auvergne-Rhône-Alpes, Fr
    • Managed Portfolio of various Cross-Functional Global Taskforces through Development, Testing, and Delivery of Digital Products to support evolving Customer Needs.• Leveraged various Change Management techniques to drive Business Adoption, enhance User Experience, and lead Michelin’s Digital Transformation.• Established objectives, milestones, and key performance indicators to gauge success for each Region and Business Unit.• Challenged business to rationalize and standardize processes in accordance with Minimum Viable Product Approach.
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  • Michelin
    Global Product Owner
    Michelin Aug 2019 - Nov 2022
    Clermont-Ferrand, Auvergne-Rhône-Alpes, Fr
    • Led dedicated Agile Global Taskforce conducting thorough Discovery, Design, Development, Testing, and Deployment.• Successfully implemented Salesforce Contract Lifecycle Management platform.• Conducted on-site training and support throughout the Americas and Europe to track and monitor KPIs via customized reports, dashboards, and list views.
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  • Michelin
    Global Business Intelligence Lead
    Michelin Jan 2017 - Dec 2019
    Clermont-Ferrand, Auvergne-Rhône-Alpes, Fr
    • Led global Business Intelligence committee to coordinate implementation across the organization with strong focus on Sales Cloud Marketing Automation, Community Portal and Commerce Cloud.• Successfully integrated visualizations via various enterprise solutions (MicroStrategy, PowerBI, and Einstein Analytics) to provide actionable data at the right time and place via Salesforce.• Executed various Pilot projects across the organization exploring the capabilities and functionality of Einstein Analytics mainly focused on Sales Cloud.
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  • Michelin
    Global Project Manager
    Michelin Jun 2016 - Jun 2018
    Clermont-Ferrand, Auvergne-Rhône-Alpes, Fr
    • Led global Customer Analytics team while initiating Proof of Concept projects across Americas, Europe, and Asia.• Managed collaboration between Customer Analytics, BI, and Salesforce CRM alongside various 3rd parties (Oracle, IBM, and Microsoft among other leading providers).• Managed/analyzed various data sources to optimize Product Screen recommendations for North American Passenger Tire Customers.
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  • Michelin
    Tire Selector Project Manager (Tire Intelligence)
    Michelin Nov 2012 - Jun 2016
    Clermont-Ferrand, Auvergne-Rhône-Alpes, Fr
    • Challenged business to ensure the highest level of Customer satisfaction and safety regarding Digital Tire Selector.• Introduced new competitive strategies to better fulfill Customer needs while increasing selection of passenger products for 15 B2C sites across North America.• Managed and maintained Product Information Management database.• Actively participated in all Tire Selector testing for releases and larger projects (UAT, regression and post implementation check-out).• Validated and ensured that the tire selector was working consistently from a data and product technical standpoint through all site changes.
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  • National Marine Corps Business Network (501)(C)(3)
    Sr. Project Manager
    National Marine Corps Business Network (501)(C)(3) Nov 2012 - Present
    Folsom, California, Us
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  • United States Marine Corps
    Ammunition Technician (Reserve)
    United States Marine Corps Oct 2011 - Sep 2019
    Washington, Dc, Us
    • Led platoon of 60 Marines promoting situational awareness, attention to detail, and accountability for both personnel and equipment.• Coordinated exercises and events strengthening troop welfare, morale, and physical performance of my Marines.
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  • Firestone Complete Auto Care
    Manager Of Tire Sales
    Firestone Complete Auto Care Dec 2009 - Nov 2010
    • Supervised 25 technicians while promoting cohesiveness, increasing productivity, and decreasing workplace accidents.• Consistently improved monthly sales through events and new marketing methods; increasing market share and customer base.
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  • Walgreens
    Business Management (Intern)
    Walgreens May 2009 - Aug 2009
    Deerfield, Il, Us
    • Provided exceptional customer service while learning the essentials of businessmanagement.• Managed a team of employees, introducing competition amongst the staff to increasesales and accountability.• Organized special events experimenting with new marketing methods to attract newcustomers, while retaining current customers through established methods.• Ordered and maintained inventory to ensure customer satisfaction.
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Thomas Coughlin Skills

Customer Satisfaction Leadership Management Customer Service Marketing Operations Management Process Scheduler Team Building Training Team Leadership Personnel Supervision Negotiation Strategic Planning Military Logistics Inventory Management Supervisory Skills Process Improvement Event Planning Time Management Accounting Military Experience Marketing Strategy Digital Marketing Experience Database Administration Digital Strategy Data Analysis Inventory Control Logistics Logistics Management Warehouse Management Project Planning Event Management Microsoft Excel Microsoft Office Public Speaking Project Management Product Marketing Retail Marketing Personnel Management Strategic Negotiations Inventory Physical Inventory Inventory Accuracy Inventory Accounting Long Term Customer Relationships Supply Management Program Management Business Intelligence Strategy

Thomas Coughlin Education Details

  • University Of South Carolina
    University Of South Carolina
    Business Management & Business Marketing

Frequently Asked Questions about Thomas Coughlin

What company does Thomas Coughlin work for?

Thomas Coughlin works for Michelin

What is Thomas Coughlin's role at the current company?

Thomas Coughlin's current role is Sr Digital Project Manager at Michelin.

What is Thomas Coughlin's email address?

Thomas Coughlin's email address is to****@****lin.com

What schools did Thomas Coughlin attend?

Thomas Coughlin attended University Of South Carolina.

What are some of Thomas Coughlin's interests?

Thomas Coughlin has interest in Children, Civil Rights And Social Action, Environment, Education, Disaster And Humanitarian Relief, Animal Welfare.

What skills is Thomas Coughlin known for?

Thomas Coughlin has skills like Customer Satisfaction, Leadership, Management, Customer Service, Marketing, Operations Management, Process Scheduler, Team Building, Training, Team Leadership, Personnel Supervision, Negotiation.

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