• Daily administration of web, process and database servers of a global web-based billing and payment systems at multiple remote collocations.• Supported approx. 50 clients at NY and FLA offices for all operations needs. • Proficiency in Windows Exchange Server 2003/2007 and Windows infrastructure (AD, DNS, GPO, DHCP). • Implemented and maintained monitoring tools such as SCOM 2007, InterMapper and Syslog.• Administration of firewalls, routers, switches, content switches and IP phones. • Knowledge of network protocols (TCP/IP, DNS, DCHP, SMTP, FTP, SNMP, NAT, VLANS) and concepts. • Regularly performed system and database backup and recovery.• Implemented and maintained GlobalSCAPE Secure FTP Server. • Programmed monitoring utilities in C#, WSH automation scripting of SFTP transfers and maintenance.• Built new production environment in new NY collocation. Includes configuration of multiple MSA Array Systems, Microsoft Cluster Services and MSSQL Server 2005 instances on Windows Server 2003 R2 nodes.• Built new production environment in CA collocation for new customers. Includes configuration of server Blades, EVA 4400 enterprise virtual array, Microsoft Cluster Service and MSSQL Server 2005 nodes.Performed installation and configuration of OS and supporting software for operations.• Upgraded domain controllers from NT to 2003 using new hardware and involving moving of FSMO Roles.• Configured domain controllers for new external NTP source. • Built server nodes, configured Microsoft Cluster Service and configured MSA2000 enterprise storage for new Exchange 2007 installation. • Experience with SQL Server Enterprise Manager to assign permissions and to troubleshoot problems.• Extensive experience backing up and restoring SQL Server 2005 databases. • Daily running of DTS packages and SQL scripts for Move, Add, Change, and Delete to production. • Maintained Blackberry Enterprise Server.• Created and managed disaster recovery plans.

1997-2001 Lead Windows Administrator (Promoted) (1998–2001)• Lead administrator supervision of eight desktop administrators in an NT 4.0 environment.• Aggressively coordinated resolution of all client desktop issues that required technical assessment of issues for prioritization and escalation. • Participated and supervised numerous enterprise desktop and server software and hardware rollouts at location. • Performed daily maintenance of 70 Compaq servers.• Held monthly meetings with division executives to evaluate team performance.• Supported executive clients for all desktop operations needs. Windows Administrator• Participated in planning and preparation of enterprise desktop/server software and hardware projects. • Executed frequent division moves to location including a 700+ desktop move. • Daily resolution of all client desktop issues for 200 clients.• Performed daily backups of 70 Compaq servers.• Performed weekly application upgrades of all application servers at location