Thomas Custers Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Managed a team of 5 professionals providing oversight over Ontario’s health regulators and supported the development of health regulators-initiated regulation amendments.Key achievements include:Developed and implemented a performance measurement tool for Ontario's health regulators, the first of its kind in Canada, in close collaboration with Ontario's 26.

Toronto, Ontario, Canada

Directed a team of professionals who advised the Minister on evidence-based funding recommendations from external agencies and research institutes; designed and conducted evaluations on the impact of Ontario’s health system funding reform.Key achievements include:Devised and executed a multi-stakeholder performance measurement initiative that provided.

Toronto, Ontario, Canada

Assisted in designing a Provincial campaign to promote the uptake of evidence-based practices across the Ontario health system to reduce hospital days.Project managed several working groups with external stakeholders that resulted in evidence-based recommendations to improve the appropriateness of care.

Toronto, Ontario, Canada

Managed a team of 8 professionals who initiated health promotion and disease prevention policies and the ministry’s research agenda and managed contracts of the ministry’s major research partners.

Guelph, Ontario, Canada

Responsible for the development of a three-year strategic plan for the Waterloo Wellington local health system.Led a planning project with the hospitals and the Community Care Access Centre in Waterloo Wellington to align the provision of acute care services with future needs.

Toronto, Ontario, Canada

Strategized the development of a report on the major trends expected to impact Ontario health system to support policy- and decision-makers in their planning process.Built a performance measurement framework for the service accountability agreements between LHINs and their health service providers, working collaboratively with LHIN representatives to.

Toronto, Ontario, Canada

Led the development of a toolkit on incentives to reward high-performing health service providers with policymakers from various areas in the ministry and external experts.Supported the selection of performance measures for accountability agreements between the Ministry of Health and the 14 Local Health Integration Networks.

Amsterdam, North Holland, Netherlands

Supported the development of a performance measurement tool for the WHO Regional Office for Europe Member States: The Performance Assessment Tool for Hospitals (PATH).Executed a study on the relationship between funding and quality of care in Dutch hospitals, nursing homes, and general practitioner practices.Conducted an international study that resulted.