Claims Assessor
Current
Nov 2016 - Present
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Thomas D. Email & Phone Number
Claims Assessor - Long Term Disability
at
RBC Assurances
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Claims Assessor - Long Term Disability
Location
United Kingdom, United Kingdom, United Kingdom
Company size
Who is Thomas D.? Overview
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Quick answer
Thomas D. is listed as Claims Assessor - Long Term Disability at RBC Assurances, a company with 2659 employees, based in United Kingdom, United Kingdom, United Kingdom. AeroLeads shows a matched LinkedIn profile for Thomas D..
Thomas D. previously worked as Claims Assessor at Rbc Assurances and Past Business Review - Complex File Reviewer at Aegon. Thomas D. holds Master'S Degree, Public Relations, Advertising, And Applied Communication from Esc Rennes.
Company email context
Email format at RBC Assurances
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RBC Assurances
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Profile bio
About Thomas D.
- Performance-driven professional with strong writing and interpersonal skills.- Successful experiences across financial & insurance services companies, combining compliance, complaints/customer care, sales and public relations/social media. - Organized and enthusiastic problem solver who work as a team player. - French (native), English (fluent) & Spanish (intermediate)
Current workplace
Thomas D.'s current company
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Rbc Assurances
11 roles
Thomas D. work experience
A career timeline built from the work history available for this profile.
Past Business Review - Complex File Reviewer
Case File Review, providing full and detailed case investigation resulting in balanced and compliant decisions being made:- Completed training and practical implementation of the Financial Conduct Authority (FCA) regulations. Successfully assessed with an ongoing internal accreditation process in line with quality targets to ensure fair treatment of.
Sep 2015 - May 2016
Complaints Handler
Manage customers' complaints:- Identify and investigate all conflicts, potential acts of negligence and detriment caused to customers (customer testimony, evidences such as previous contacts or correspondences). - Reach fair outcome for customers in accordance with the company's procedures and quality standards and the Financial Conduct Authority (FCA).
May 2015 - Aug 2015
Customer Care Advisor
Solve customer queries and improve customer service organization:- Answer written customers’ complains (up to 70 queries daily).- Manage customer relationships on Facebook.- Edit customer advisors guidelines.
Dec 2014 - Apr 2015
Assistance Coordinator
Answer inbound calls from customers in France and abroad:- Provide assistance solutions to customers in emergency situations.- Organize repatriations (vehicle recovery, flights, hotel, car rentals...).
Apr 2014 - Sep 2014
Web Communication Consultant
Develop sales on small/craft businesses:- Canvass customers and negotiate new contracts.- Advise customers on websites and SEO solutions to boost activity.
Oct 2013 - Feb 2014
Event Specialist
Support the public relations team in event organization:- Participate to the organization of political debates and business meetings.- Manage customer relationship (invitations, databases, surveys).- Build contact with the 140 chambers of commerce on an ongoing basis.
Aug 2012 - Jan 2013
Sales Representative
Develop new business opportunities with small and medium businesses:- Promote services to prospects thanks to special offers.- Organize sales meetings, form and lead the sales team.
Feb 2012 - Jul 2012
Media Relations Officer
Increase the company visibility in media on and offline:- Take in charge the daily management of press actions (press releases, media training, speeches & interviews).- Participate to conferences organization.- Increase and improve the visibility on social media (manage Twitter account, create an internal chatting platform for AXA employees, create website.
Jun 2010 - Dec 2011
Communication Officer
Release Press
Developp press relations campaigns for local customer in various business sectors (Sports, Health, Sustainable Development).
Jun 2009 - Sep 2009
Communication Officer
Marine Communication
Developp local advertising campaign for local customers in various sectors (Industry, Sports).
Jun 2008 - Sep 2008
Team & coworkers
Colleagues at RBC Assurances
Other employees you can reach at rbcinsurance.com. View company contacts for 2659 employees →
LC
Lillian Cioppa
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
SK
Sanjiv Kohli
Colleague at Rbc Assurances
Vaughan, Ontario, Canada, Canada
View →
AC
Allison Cloutier
Colleague at Rbc Assurances
Montreal, Quebec, Canada, Canada
View →
MD
Michael D'Onofrio
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
RC
Richard C.
Colleague at Rbc Assurances
Toronto, Ontario, Canada, Canada
View →
EE
Elaine Elaine Singh
Colleague at Rbc Assurances
Toronto, Ontario, Canada, Canada
View →
JT
Josi Tisi
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
CL
Christine Leung
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
ST
Sylvie Takata
Colleague at Rbc Assurances
Pickering, Ontario, Canada, Canada
View →
GG
Geetu Gupta, Mba , Ific Certified
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
Lillian Cioppa
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
SK
Sanjiv Kohli
Colleague at Rbc Assurances
Vaughan, Ontario, Canada, Canada
View →
AC
Allison Cloutier
Colleague at Rbc Assurances
Montreal, Quebec, Canada, Canada
View →
MD
Michael D'Onofrio
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
RC
Richard C.
Colleague at Rbc Assurances
Toronto, Ontario, Canada, Canada
View →
EE
Elaine Elaine Singh
Colleague at Rbc Assurances
Toronto, Ontario, Canada, Canada
View →
JT
Josi Tisi
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
CL
Christine Leung
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
ST
Sylvie Takata
Colleague at Rbc Assurances
Pickering, Ontario, Canada, Canada
View →
GG
Geetu Gupta, Mba , Ific Certified
Colleague at Rbc Assurances
Mississauga, Ontario, Canada, Canada
View →
1 education record
Thomas D. education
FAQ
Frequently asked questions about Thomas D.
Quick answers generated from the profile data available on this page.
What company does Thomas D. work for?
Thomas D. works for RBC Assurances.
What is Thomas D.'s role at RBC Assurances?
Thomas D. is listed as Claims Assessor - Long Term Disability at RBC Assurances.
Where is Thomas D. based?
Thomas D. is based in United Kingdom, United Kingdom, United Kingdom while working with RBC Assurances.
What companies has Thomas D. worked for?
Thomas D. has worked for Rbc Assurances, Aegon, Serco, Achica, and Axa Assistance.
Who are Thomas D.'s colleagues at RBC Assurances?
Thomas D.'s colleagues at RBC Assurances include Lillian Cioppa, Sanjiv Kohli, Allison Cloutier, Michael D'Onofrio, and Richard C..
How can I contact Thomas D.?
You can use AeroLeads to view verified contact signals for Thomas D. at RBC Assurances, including work email, phone, and LinkedIn data when available.
What schools did Thomas D. attend?
Thomas D. holds Master'S Degree, Public Relations, Advertising, And Applied Communication from Esc Rennes.
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