Continuous Improvement Lead
Current
Feb 2024 - Present
AeroLeads people directory · profile
Thomas D. Email & Phone Number
Continuous Improvement Lead at ASOS.com
at
ASOS.com
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Continuous Improvement Lead at ASOS.com
Location
Watford, England, United Kingdom
Company size
Who is Thomas D.? Overview
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Quick answer
Thomas D. is listed as Continuous Improvement Lead at ASOS.com at ASOS.com, a company with 3167 employees, based in Watford, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Thomas D..
Thomas D. previously worked as Continuous Improvement Lead at Asos.Com and Quality Advisor at Asos.Com. Thomas D. holds Bachelor’S Degree, Creative Music Technology from Bath Spa University.
Company email context
Email format at ASOS.com
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ASOS.com
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Profile bio
About Thomas D.
Thomas D. is a Continuous Improvement Lead at ASOS.com at ASOS.com.
Current workplace
Thomas D.'s current company
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Asos.Com
6 roles
Thomas D. work experience
A career timeline built from the work history available for this profile.
Quality Advisor
o Quality checking queries in which there has been a refund, replacement or other form of compensation to ensure all internal processes have been followed. Giving feedback to Team Leader’s when their advisor has not followed the process. o Carrying out ad-hoc deep dives as and when needed to collate data for other stake holders. Analysing data off the back.
Mar 2021 - Feb 2024
Refund And Replace Advisor
Processing refunds and replacements using back office software. Logging any cost impacting errors made by frontline advisers whilst also focusing on doing what is right for the business and the customer.
Sep 2020 - Mar 2021
Senior Customer Care Advisor (Secondment)
Closely working with the team lead to drive first contact resolution. Coaching new starters in the moment to help them settle and exceed in their role. Acting as a point of escalation for other advisers in the team and communicating any issues or trends to other teams and stakeholders in the business.
Feb 2020 - Aug 2020
Customer Care Advisor
Resolving customer queries using live chat, social media and email with a heavy focus on first contact resolution.
Nov 2018 - Feb 2020
Cafe Assistant
Jun 2017 - Sep 2017
Team & coworkers
Colleagues at ASOS.com
Other employees you can reach at asos.com. View company contacts for 3167 employees →
LL
Lee Leo
Colleague at Asos.ComChina, China
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FS
Fara Sama
Colleague at Asos.ComIraq, Iraq
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DT
Danielle Talian
Colleague at Asos.ComLondon Area, United Kingdom, United Kingdom
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BN
Bent Nielsen
Colleague at Asos.ComCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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HJ
Hahawh Jonese
Colleague at Asos.ComHartlepool, England, United Kingdom, United Kingdom
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AB
Alper Baştürk
Colleague at Asos.ComTürkiye, Turkey
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SC
Seldi Carciu
Colleague at Asos.ComAlbania, Albania
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ZH
Zahra Hulf
Colleague at Asos.ComEngland, United Kingdom, United Kingdom
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KC
Kh Chua
Colleague at Asos.ComGuangzhou, Guangdong, China, China
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BH
Bethany Hibberd
Colleague at Asos.ComBasildon, England, United Kingdom, United Kingdom
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Lee Leo
Colleague at Asos.ComChina, China
View →
FS
Fara Sama
Colleague at Asos.ComIraq, Iraq
View →
DT
Danielle Talian
Colleague at Asos.ComLondon Area, United Kingdom, United Kingdom
View →
BN
Bent Nielsen
Colleague at Asos.ComCopenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
HJ
Hahawh Jonese
Colleague at Asos.ComHartlepool, England, United Kingdom, United Kingdom
View →
AB
Alper Baştürk
Colleague at Asos.ComTürkiye, Turkey
View →
SC
Seldi Carciu
Colleague at Asos.ComAlbania, Albania
View →
ZH
Zahra Hulf
Colleague at Asos.ComEngland, United Kingdom, United Kingdom
View →
KC
Kh Chua
Colleague at Asos.ComGuangzhou, Guangdong, China, China
View →
BH
Bethany Hibberd
Colleague at Asos.ComBasildon, England, United Kingdom, United Kingdom
View →
3 education records
Thomas D. education
Bachelor’S Degree, Creative Music Technology
Music Technology, Distinction *, Distinction, Distinction
West Herts College
High School
St Michael'S Catholic High School
FAQ
Frequently asked questions about Thomas D.
Quick answers generated from the profile data available on this page.
What company does Thomas D. work for?
Thomas D. works for ASOS.com.
What is Thomas D.'s role at ASOS.com?
Thomas D. is listed as Continuous Improvement Lead at ASOS.com at ASOS.com.
Where is Thomas D. based?
Thomas D. is based in Watford, England, United Kingdom while working with ASOS.com.
What companies has Thomas D. worked for?
Thomas D. has worked for Asos.Com and Sainsbury'S.
Who are Thomas D.'s colleagues at ASOS.com?
Thomas D.'s colleagues at ASOS.com include Lee Leo, Fara Sama, Danielle Talian, Bent Nielsen, and Hahawh Jonese.
How can I contact Thomas D.?
You can use AeroLeads to view verified contact signals for Thomas D. at ASOS.com, including work email, phone, and LinkedIn data when available.
What schools did Thomas D. attend?
Thomas D. holds Bachelor’S Degree, Creative Music Technology from Bath Spa University.
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