Provide leadership, direction, business analytics, and innovative solutions for all facets of retail. Resolve operational and financial challenges by implementing strategic improvements. Control and manage sales performance through measuring and reporting results, evaluating and correcting performance, fine-tuning customer service, and administering policies and procedures. Proactive and able to step in and build strong collaborative partnerships and work cross-functionally with all ongoing company operations. Leverage project management practices to ensure maximization of profitability and project success. Responsible for directing regions/districts, multiple units, district/store managers, and associates throughout the region to achieve target goals.• Increased revenue by 38% for 36 poorly performing stores within a $175M company by identifying fashion trends, re-merchandising floor sets, sale pricing, controlling shrink, and coaching staff.• Responsible for managing districts/regions, store personnel, and ensuring company objectives were met while exceeding sales goals and customer expectations for Bloomingdale’s, Macy’s, Lord & Taylor’s, and Belks. Elevated revenue growth by as much as 53% and reduced shrink up to 66%.• Directed operations in 355 stores with 40 Regional/District Managers, 1000+ associates, and a $205M P&L. Produced a 43% sales increase after prioritizing assignments, budgets, workflow, and productivity.• Reversed sales decline and successfully increased sales in a 330 store region while managing 40 Regional/District Managers and 2500+ associates. Forged partnerships, realigned product offerings, identified trends, targeted local and national marketing and evaluated KPIs, and POS issues. • Spearheaded client's new store openings controlling all phases; revamped policies/ procedures, operating standards, implemented staff training and development, and ensured consistency of company best practices.

• Generated $15M in an apparel and footwear new prototype department store. Directed and supervised 12 managers and a staff of 100+ associates. Forecasted budget and controlled P & L.• Delivered exceptional results in merchandising, operations, shrink control, loss prevention, and customer service.• Executed opportunities that increased sales by 112.4% and reduced shrink by 28.5%.• Introduced collection brands Timberland, Women’s Dockers, swimwear, and fashion denim to Washington, DC market.

• Generated $10M in a catalog showroom of fine jewelry and hardlines. Provided supervision and direction for management and staff of 100+ associates.• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries. Increased Fine Jewelry sales by 7.6% and jewelry sales volume to 25% of total store sales compared to 20% for the company. Won 3 company awards for Fine Jewelry Restyle Event – best sales increase and highest sales volume.• Designed and implemented a mini remodel for hardlines that increased sales by 11%, this design was used as the prototype for two remodels.Additional Experience as District Merchandise Manager at Ames Department Stores, Mt Airy, Maryland | Divisional Merchandise Manager at Hecht's, Bowie, Maryland | Buyer Hardlines at Hecht's, Ballston, Virginia | Area Sales Manager at Hecht's, Washington, District of Columbia