Support Operations Program Manager
CurrentManages the SupportEdge Prestige and Expert Customer Service Entitlements programs for NetApp
Nov 2020 - Present
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Thomas Mccracken Email & Phone Number
Support Operations Program Manager
at
NetApp
1 work email found
@netapp.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Support Operations Program Manager
Location
Valdosta, Georgia, United States
Company size
Who is Thomas Mccracken? Overview
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Quick answer
Thomas Mccracken is listed as Support Operations Program Manager at NetApp, a company with 12857 employees, based in Valdosta, Georgia, United States. AeroLeads shows a work email signal at netapp.com and a matched LinkedIn profile for Thomas Mccracken.
Thomas Mccracken previously worked as Communications/Signal Officer (Colonel - Retired) at United States Army Reserve and Program Manager at Workforce Logiq. Thomas Mccracken holds Command & General Staff Operations Course from U.S. Army Command And General Staff College.
Company email context
Email format at NetApp
This section adds company-level context without repeating Thomas Mccracken's masked contact details.
{first}.{last}@netapp.com
89% confidence
AeroLeads found 1 current-domain work email signal for Thomas Mccracken. Compare company email patterns before reaching out.
Profile bio
About Thomas Mccracken
Experienced Program Manager working in Information Technology and Customer Support, focusing on Process Improvement, Customer Support Experience, Cross-Functional Team Leadership and Business Analysis. Skilled in Program Management, Leadership, Telecommunications and Customer Support. US Army Reserve Colonel (Retired) with 30 years of experience leading diverse teams specializing in National Security, Strategic Planning, Communications and Military Advisement.
Listed skills include Telecommunications, Voice Services, Active Ts/Sci Clearance, Voice Over Ip, and 14 others.
Current workplace
Thomas Mccracken's current company
Company context helps verify the profile and gives searchers a useful next step.
Netapp
4 roles
Thomas Mccracken work experience
A career timeline built from the work history available for this profile.
Communications/Signal Officer (Colonel - Retired)
Served as a senior leader in a variety of command and staff positions in Army and Joint Signal and Cyber units, culminating as a Senior Integration Manager and Army Reserve Advisor for the J6 Directorate (Command, Control, Communications and Computers/Cyber) of the The Joint Staff
Aug 1993 - Aug 2023
Program Manager
Manages the SupportEdge Prestige Customer Service Entitlements program for NetApp
Jun 2019 - Nov 2020
Voice Network Engineer
Resolve complex technical issues for customers experiencing call quality, call completion, call routing, feature inter-operability and connectivity issues with Verizon provisioning systems, voice networks (CPE, LAN, WAN, and PSTN) and voice applications
May 1998 - Mar 2019
Team & coworkers
Colleagues at NetApp
Other employees you can reach at netapp.com. View company contacts for 12857 employees →
DW
Don Wen
Colleague at NetappGreater Orlando, United States
View →
CJ
Cephus Johnson
Colleague at NetappSan Jose, California, United States, United States
View →
AG
Abhijit Ghorpade
Colleague at NetappBengaluru, Karnataka, India, India
View →
CY
Chen Yaoqiang
Colleague at NetappChina, China
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ST
Suzette Tavares
Colleague at NetappSan Jose, California, United States, United States
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ZL
Zach Lucas
Colleague at NetappRaleigh, North Carolina, United States, United States
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RR
Robert Ruby
Colleague at NetappSan Francisco, California, United States, United States
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JR
Jorge Rodríguez
Colleague at NetappCuba, Cuba
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PG
Puneet Gupta
Colleague at NetappGurugram, Haryana, India, India
View →
SH
Shruti Hosmani
Colleague at NetappBengaluru, Karnataka, India, India
View →
Don Wen
Colleague at NetappGreater Orlando, United States
View →
CJ
Cephus Johnson
Colleague at NetappSan Jose, California, United States, United States
View →
AG
Abhijit Ghorpade
Colleague at NetappBengaluru, Karnataka, India, India
View →
CY
Chen Yaoqiang
Colleague at NetappChina, China
View →
ST
Suzette Tavares
Colleague at NetappSan Jose, California, United States, United States
View →
ZL
Zach Lucas
Colleague at NetappRaleigh, North Carolina, United States, United States
View →
RR
Robert Ruby
Colleague at NetappSan Francisco, California, United States, United States
View →
JR
Jorge Rodríguez
Colleague at NetappCuba, Cuba
View →
PG
Puneet Gupta
Colleague at NetappGurugram, Haryana, India, India
View →
SH
Shruti Hosmani
Colleague at NetappBengaluru, Karnataka, India, India
View →
4 education records
Thomas Mccracken education
Command & General Staff Operations Course
Telecommunications System Engineering Course (Functional Area 26A)
Us Army Cyber Center Of Excellence
Bachelor Of Science (Bs), Computer Science
High School Diploma
FAQ
Frequently asked questions about Thomas Mccracken
Quick answers generated from the profile data available on this page.
What company does Thomas Mccracken work for?
Thomas Mccracken works for NetApp.
What is Thomas Mccracken's role at NetApp?
Thomas Mccracken is listed as Support Operations Program Manager at NetApp.
What is Thomas Mccracken's email address?
AeroLeads has found 1 work email signal at @netapp.com for Thomas Mccracken at NetApp.
Where is Thomas Mccracken based?
Thomas Mccracken is based in Valdosta, Georgia, United States while working with NetApp.
What companies has Thomas Mccracken worked for?
Thomas Mccracken has worked for Netapp, United States Army Reserve, Workforce Logiq, and Verizon Enterprise Solutions.
Who are Thomas Mccracken's colleagues at NetApp?
Thomas Mccracken's colleagues at NetApp include Don Wen, Cephus Johnson, Abhijit Ghorpade, Chen Yaoqiang, and Suzette Tavares.
How can I contact Thomas Mccracken?
You can use AeroLeads to view verified contact signals for Thomas Mccracken at NetApp, including work email, phone, and LinkedIn data when available.
What schools did Thomas Mccracken attend?
Thomas Mccracken holds Command & General Staff Operations Course from U.S. Army Command And General Staff College.
What skills is Thomas Mccracken known for?
Thomas Mccracken is listed with skills including Telecommunications, Voice Services, Active Ts/Sci Clearance, Voice Over Ip, Session Initiation Protocol, Army, Management, and Public Switched Telephone Network.
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