Thomas Dailey Email and Phone Number
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Thomas Dailey has 23 years of experience working in the pharmaceutical and research industry, with significant experience in multiple therapeutic areas across varying disciplines including: Project Leadership, Clinical Operations, Global Business Operations and Therapeutic Science and Strategy (Study design / Clinical strategies / Operational delivery).His current responsibilities include operational and strategic oversight for a portfolio of ongoing studies (Phase I - IV).
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Executive Director - Account Delivery Lead, Project LeadershipParexel Jan 2022 - PresentDurham, North Carolina, Us Management of assigned Portfolio to achieve financial, delivery and customer satisfaction targets Provide winning execution plan for account portfolio Accurate forecasting of revenue and resource Delivering projects in line with sold margin; ensuring cost delivery estimates are provided as input into pricing, margin, and contracting decisions during sales process; and that revenue recognition and margin goals are achievable and achieved by PDs/PLs Manage escalations through effective problem-solving while promoting strong cross-functional Collaboration and partnership with the Client team; Partnership with Account Leadership to ensure effective client engagement and management as the single point of accountability of projects Identify potential project risks and implement contingency plans, mitigate actual risks with team members and keep client informed about risks and contingencies Create quality standards for the team that drive individual and team commitment to quality. Monitor quality of deliverables and implement corrective and preventative action as needed. Oversee project teams working within the Portfolio Set clear objectives, regularly seek feedback and assess individual performance, provide routine feedback in regular one on one meetings, have courageous conversations, conduct meaningful and timely performance reviews, hold employees accountable. Inspire team to meet and exceed targets; create an environment of trust and teamwork, create opportunities for open dialogue, and demonstrate that you have listened to employee’s suggestions and input. Define short and long term goals and vision for the Portfolio Establish best practices across portfolio and accounts for managing change in both internal and client driven scenarios. Champion organizational wide change initiatives, client focused technology, models, etc. to drive operational improvements based on results. -
Sr. Director - Account Delivery Lead, Project LeadershipParexel Sep 2019 - Dec 2021Durham, North Carolina, Us* Drive process improvement and delivery execution across Project Leadership group and for specific client segmentations* Customize and drive implementation of corporate initiatives across the entire PAREXEL business* Independently accountable for oversight of Project Leadership tasks and deliverables according to SOPs and Policies on project portfolio of assigned accounts* Provide oversight of development and maintenance of account plans with all key milestones, budgets, and resources assigned to specific tasks and outcomes* Provide support to team / account to define metrics for reporting performance against plan* Provide oversight in implementation of operational strategies as defined in project plans and recommend changes to any plans to ensure desired results* Participate in cooperative alliances, with significant influencers at multiple levels within the client organization* Provide guidance and serve as a point of escalation for project team members within an account and the client to resolve risks impacting project delivery* Identify best practices developed during project and share lessons learned across the organization* Provide guidance to study team, inclusive of client, to identify potential project risks and implement contingency plans, mitigate actual risks with team members* Provide input into Account Quality agreement as required; provide oversight and support to PDs/PLs on quality standards for the project that drive team commitment to quality -
Senior Director, Customer OperationsIqvia Mar 2018 - Sep 2019Durham, North Carolina, Us• Provide strategic planning, direction and support to business/strategic development initiatives for designated customer.• Directs the designated customer account globally to provide leadership oversight to customer and IQVIA assigned project teams.• Lead the development of key customer rules of engagement and/or operational norms and ensure they are rolled out across the enterprise.• Direct the delivery against key metrics, milestones, and contractual obligations for a portfolio of projects to encompass expectation setting and management against quality, time and financial objectives (e.g. project & portfolio margin targets).• Serve as the primary operational management contact globally to the designated customer account; responsible for driving and ensuring appropriate communication channels are maintained and key customer expectations transcend the organization and are adhered to across the portfolio of projects.• Lead the review of a customer pipeline, opportunities pending, and future customer needs in support of the quarterly development of resource forecasts for delivery to the cost centers providing resources to the designated customer account (e.g. project management, QLAB, Phase I, ECG, data management, clinical operations, biostatistics, etc).• Act as the key relationship manager for designated customer; serve as the primary management holder for a designated customer escalation plan, recommend courses of action regarding client management issues; implement requisite action plans.• Serve as a member of the designated customer Operations and Governance Committee(s). • Team member responsible for participation in the development and support of customer sales initiatives; activities to include, proposal and budget development, commercial feasibility of potential programs and impact on company operations and goals.• Cascade to and ensure adherence to global best practices by all members working on the designated customer account. -
Director, Therapeutic Science & StrategyIqvia Mar 2017 - Mar 2018Durham, North Carolina, UsDevelop clinical strategies to deliver on study objectives / endpoints and ultimately work towards compound approval. Provide strategic consultation to sponsors and internal teams.Support sales and customer operation teams in providing sponsors with solutions on successful clinical trial delivery.Train internal team members and mentor junior staff in all aspects of clinical trial delivery. -
Associate Director, Therapeutic Science & StrategyIqvia May 2014 - Feb 2017Durham, North Carolina, Us• Apply therapeutic knowledge to proposal strategies influencing customers and increasing sales• Define, review and sign off proposal strategies and budgets (Operational design for clinical studies)• Lead and develop Bid Defense meetings as strategy expert• Lead and implement strategic initiatives for business growth• Design, support, input and maintain protocol-specific and therapeutic area training across the Therapeutic Delivery Unit (TDU)• Foster and leverage relationships with Thought Leaders both internal and external to Quintiles.• Attend selected R&D/scientific/clinical public meetings as a representative of Quintiles to keep abreast of current trends and developments from a scientific, customer and competitor perspective -
Sr. Clinical Project ManagerIqvia Mar 2013 - May 2014Durham, North Carolina, Us• Responsbile for global trial management• Responsible for management of multiple service lines and study processes, as well as mentoring junior level employees• Focal point for communication between sponsor and CRO, including sub-study responsibilities• Responsible for managing timelines, overall study budget (current contract 155M+), quality processes such as global TMF reporting and site inspection readiness• Accountable for data quality and study metrics -
Clinical Project ManagerIqvia Oct 2010 - Mar 2013Durham, North Carolina, Us• Responsbile for regional management (N. & S. America)• Responsible for management of multiple service lines (Drug Safety, Data Management, Site Start-up, Biostatistics and Medical Writing)• Focal point for communication between sponsor and CRO• Responsible for managing timelines, overall study budget• Accountable for data quality, reporting and study metrics -
Associate Project ManagerIqvia Oct 2008 - Oct 2010Durham, North Carolina, Us• Global Lead for Health Economic sub-study• Global Lead for Trial Master File (TMF)• Responsible for management of multiple service lines and study processes (Data Management and Drug Safety)• Responsible for managing study budget• Project support and oversight of clinical operations, drug supply, medical writing, biostatistics, and central laboratory -
Sr. Project CoordinatorIqvia Oct 2006 - Oct 2008Durham, North Carolina, Us• Assisted in management of project activities and project team members.• Focal point for communication between sponsor and Quintiles• Responsible for managing, timelines, quality and costs of project deliverables• Project support and oversight of clinical operations, data management, drug safety, drug supply, medical writing, biostatistics, and central laboratory -
Sr. Proposal ManagerIqvia Oct 2005 - Oct 2006Durham, North Carolina, Us• Responsible for coordinating multiple, internal stakeholders with the task of delivering Quintiles’ business intent to clients in a deadline driven atmosphere• Responsible for mentoring and training junior level employees• Responsible for client interaction during external teleconferences and proposal bid defense meetings • Develop sales strategy, operational plan, and budget estimate for Quintiles’ clients• Coordinate internal strategy by utilizing input from internal operational groups• Track metrics for senior staff by effectively maintaining and updating internal databases -
Proposal ManagerIqvia Jun 2004 - Oct 2005Durham, North Carolina, Us• Develop sales strategy, operational plan, and budget estimate for Quintiles’ clients• Coordinate internal strategy by utilizing input from internal operational groups• Track internal metrics for senior staff by effectively maintaining and updating internal databases -
Coordinator Of Research ProgramsUniversity Of Central Florida Aug 2000 - Feb 2004Orlando, Fl, Us• Responsible for management and coordination of Information & Training team• Assist faculty members with administration of grants and provide budgetary oversight for research projects• Provide personnel training courses, grant management consulting, and workforce development services• Plan, develop, and conduct workshops on workforce development, human resources policies and guidelines, and computer software, database, and web-based applications• Coordinate and plan the “New Faculty Orientation” training process; event planning and marketing• Develop training materials for classroom instruction, as well as one-on-one training consultations• Develop and prepare budget estimates for research proposals focused in multiple scientific areas -
Technology SpecialistUniversity Of Central Florida Jul 1999 - Aug 2000Orlando, Fl, Us• Provide software training to faculty and staff members on contracts and grant development related software• Plan, develop, and conduct workshops for software, database, and web-based applications for faculty members• Data mining for faculty members -
Computer Support SpecialistUniversity Of Central Florida Jan 1998 - Jul 1999Orlando, Fl, Us• Provide computer support for faculty and staff members on various internal databases• Data mining for faculty members
Thomas Dailey Skills
Thomas Dailey Education Details
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University Of Central FloridabusinBachelor Of Business Administration (B.B.A.)
Frequently Asked Questions about Thomas Dailey
What company does Thomas Dailey work for?
Thomas Dailey works for Parexel
What is Thomas Dailey's role at the current company?
Thomas Dailey's current role is Executive Director - Account Delivery Lead, Project Leadership.
What is Thomas Dailey's email address?
Thomas Dailey's email address is da****@****att.net
What schools did Thomas Dailey attend?
Thomas Dailey attended University Of Central Floridabusin.
What skills is Thomas Dailey known for?
Thomas Dailey has skills like Clinical Trials, Project Management, Clinical Development, Operational Risk, Ctms, Instructor Led Training, Pharmaceutical Industry, Regulatory Affairs, Clinical Research, Cro Management, Project Finance, Ms Project.
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