Thomas De Camaret Email & Phone Number

Barcelone, Catalogne, Espagne

As an Enterprise Account Manager, I am responsible for developing and nurturing strategic relationships with key clients, ensuring their satisfaction, and driving revenue growth. My role involves working closely with stakeholders to understand their business needs. Key responsibilities include:- Managing a portfolio of high-value enterprise accounts, ensuring client retention and loyalty.- Identifying upsell and cross-sell opportunities, contributing to revenue… Show more As an Enterprise Account Manager, I am responsible for developing and nurturing strategic relationships with key clients, ensuring their satisfaction, and driving revenue growth. My role involves working closely with stakeholders to understand their business needs. Key responsibilities include:- Managing a portfolio of high-value enterprise accounts, ensuring client retention and loyalty.- Identifying upsell and cross-sell opportunities, contributing to revenue growth.- Acting as a trusted advisor to clients, offering proactive support and recommendations.- Leading contract negotiations and renewals, ensuring mutually beneficial terms.- Collaborating with internal teams (e.g., product, marketing, support) to address client needs and ensure smooth service delivery. Show less

Barcelone, Catalogne, Espagne

Managing a portfolio of 70 accounts in different industries for French Market.- Develope and maintaine strong customer relationships with key stakeholders resulting in a less than 1% of churn. - Identify upsell opportunities and closed deals resulting overachieving every month.- Collaborate with product teams to drive change in products and services based on customer feedback.- Manage the onboarding of new accounts and provided product education to increase… Show more Managing a portfolio of 70 accounts in different industries for French Market.- Develope and maintaine strong customer relationships with key stakeholders resulting in a less than 1% of churn. - Identify upsell opportunities and closed deals resulting overachieving every month.- Collaborate with product teams to drive change in products and services based on customer feedback.- Manage the onboarding of new accounts and provided product education to increase usage.- Negotiate contracts to guarantee great value for money to customers and sustainable profitability.Managing a portfolio of 70 accounts in different industries for French Market. - Develope and maintaine strong customer relationships with key stakeholders resulting in a less than 1% of churn. - Identify upsell opportunities and closed deals resulting overachieving every month. - Collaborate with product teams to drive change in products and services based on customer feedback. - Manage the onboarding of new accounts and provided product education to increase usage. - Negotiate contracts to guarantee great value for money to customers and sustainable profitability.Compétences : Anglais · Analyse des exigences · Développement de nouvelles affaires · Audit · Planification des affaires · Gestion du service client · Expérience client · Compétences générales Show less

Barcelone, Catalogne, Espagne

- My role was to help companiees when they had questions about the software- Onboarding, to inntroduce the software to companies and help them configure it

Barcelone, Catalogne, Espagne

- My role was to promote the different products the company sold. - To do this, I had to be persuasive, as some people could be reluctant. - I had to be organized, as there was a lot of information to note down and a lot of reminding to do. - I also had to be assiduous, as we had targets to reach.

Arles, Provence-Alpes-Côte D’Azur, France

- Ensure proper personnel management of team members.- In collaboration with the leader, define the various objectives to be achieved.- Organize the processing of products to put them back on sale.- Organize product display work in the department.- Putting the customer at the heart of store strategies