1. Advising clients on foreign markets and fluctuations.2. Selling currency.3. Achieving monthly targets required by the company.4. Banking out cash at the end of each week.5. Placing currency orders.6. Building and maintaining relationships with customers. 7. Identifying and meeting customers’ needs. 8. Using social media to promote offers.9. Generating customer engagements and sales leads. 10. Participating in promotional events and activities to increase exposure of the branch. 11. Performing administrative duties.12. Selling holiday packages.

The job role included advertising social media promotional packages through LinkedIn, and establishing connections with potential clients and companies for the product.

I worked for PlayStation ITALIA as a customer service representative. I would handle customer queries complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

The job included taking customer orders and serving food and beverages to guests in the restaurant. Being aware of guest satisfaction to deliver the perfect service experience. Ensuring high quality of food and beverages to guests. Servicing the guests in a friendly, efficient manner while maintaining a clean and safe work environment.

I had a summer contract as a holiday rep/hotel entertainer at the Barcelo Hotel in Caleta de Fuste, Fuerteventura.My duties were running the children's club during the day with other holiday reps of the hotel. This meant organising and running activities such as football, basketball or water polo for children aged anywhere between 8 and 16.In the evenings we would perform professional shows for the guests in the hotel theatre, these included 'Mamma Mia', 'Bohemian Rhapsody', 'Grease' and a few others.

Taking orders, preparing food, assisting in resolving service issues, maintaining food-safety standards, and maintaining a clean, safe work and dining environment.