Thomas Dickey Email & Phone Number

Crystal Lake, IL, US

Huntley, Illinois, United States

• Manage relationships of our million-dollar private clients.
• Professionally and actively represent the bank in the community.
• Monitor all operations of the bank as well as identify revenue improvement opportunities.
• Ensure staff is properly trained on procedures as well as client interactions.
• Manage portfolio of commercial and residential loans including following up on any past due payments, annual reviews, renewals, new sales opportunities, and the renegotiation of terms upon maturity.

Fox River Grove, Illinois

• Managed all operations of the branch, including maintenance of appropriate cash levels; authorize payment of checks; monitor security of vault cash and consignment items; inspect surveillance equipment for working.
• Coached staff on meeting and exceeding sales goals and work deadlines.
• Professionally and actively represented the bank in the community.

Crystal Lake, Illinois

• Managed sales activities within the branch to consistently exceed sales goals.
• Performed outside sales activities to increase business deposit & loan portfolios.
• Hired, trained, coached and continually evaluated a strong sales team.
• Designed successful sales plans in an effort to drive sales and increase bottom-line results.
• Developed and execute successful sales programs.
• Ensured staff met work deadlines and that responsibilities were completed on a timely basis.

Greater Chicago Area

• Managed sales activities within the branch to meet or exceed goals.
• Performed outside sales activities to increase commercial loan and deposit portfolios.
• Solicited and set up new broker relationships to increase loan volume.
• Hired, trained, coached, and evaluated a strong sales team.
• Established successful sales initiatives to drive sales results.
• Developed and grew relationships with both internal and external customers.

• Increased branch profitability by securing new merchants for in-store financing programs.
• Consistently exceeded all sales goals.
• Underwrote and closed personal, auto and home equity loans.
• Evaluated lending options to upsell loans and insurance products.
• Analyzed and took action upon delinquent accounts, profit & loss, legal and bankrupt accounts.
• Handled complex customer issues and concerns.

Greater Chicago Area

• Responsibilities:
• Increased branch profitability by securing new merchants for in-store financing programs.
• Maintained portfolio of accounts including performing both collection and solicitation activities.
• Consistently exceeded all sales goals.
• Underwrote and closed mortgages, home equity, auto, and personal loans.
• Evaluated lending options to up sell loans and insurance products.

Greater Chicago Area

1993-1996- Managed Teller Drive up facility1990-1993- Bank Teller