It Client Support Specialist
Current
Apr 2023 - Present
AeroLeads people directory · profile
Thomas Dicks Email & Phone Number
IT Client Support Specialist at University of Central Florida
at
University of Central Florida
1 work email found
@ucf.edu
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
IT Client Support Specialist at University of Central Florida
Location
Winter Springs, Florida, United States
Who is Thomas Dicks? Overview
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Quick answer
Thomas Dicks is listed as IT Client Support Specialist at University of Central Florida at University of Central Florida, based in Winter Springs, Florida, United States. AeroLeads shows a work email signal at ucf.edu and a matched LinkedIn profile for Thomas Dicks.
Thomas Dicks previously worked as IT Client Support Specialist at University Of Central Florida and Library Technical Supervisor at University Of Central Florida. Thomas Dicks holds Associate'S Degree, Game And Interactive Media Design from Florida Gateway College.
Company email context
Email format at University of Central Florida
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{first}.{last}@ucf.edu
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Profile bio
About Thomas Dicks
Detail-oriented technology solutions professional in a supervisory role. Well-trained in equipment, materials, and resources. Excellent interpersonal, and communication skills developed over 7 years of related experience. Driven to increase patron satisfaction while maintaining team efficiency and staying on top of daily demands.
Current workplace
Thomas Dicks's current company
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3 roles
Thomas Dicks work experience
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Library Technical Supervisor
- Create a schedule for staff and student assistants on a weekly basis.
- Approve and sign timesheets for 20+ employees every two weeks.
- Cover shifts for call-outs and fill schedule gaps as needed for our department.
- Any questions or technical difficulties would be escalated to me if staff did not know the answer.
- Help any Library Technical Assistants with the tasks they would need to complete on a daily basis.
- In charge of hiring any new staff or students when a position would become vacant.
Jan 2022 - Aug 2022
Library Technical Assistant Ii
- Supervising part-time student assistants and overall daily operations of The LibTech desk.
- Maintained composure and patience in face of difficult patron situations, applying de-escalation techniques and positive customer support.
- Coached staff on strategies to enhance performance and improve customer relations.
- Interviewed applicants, recommended individuals for hiring, trained, and evaluated staff performance.
- Troubleshooting various software programs and wireless network issues.
- Reimaging lending laptops using Unified Task Sequence, while also configuring BIOS settings and troubleshooting issues.
Dec 2017 - Jan 2022
1 education record
Thomas Dicks education
FAQ
Frequently asked questions about Thomas Dicks
Quick answers generated from the profile data available on this page.
What company does Thomas Dicks work for?
Thomas Dicks works for University of Central Florida.
What is Thomas Dicks's role at University of Central Florida?
Thomas Dicks is listed as IT Client Support Specialist at University of Central Florida at University of Central Florida.
What is Thomas Dicks's email address?
AeroLeads has found 1 work email signal at @ucf.edu for Thomas Dicks at University of Central Florida.
Where is Thomas Dicks based?
Thomas Dicks is based in Winter Springs, Florida, United States while working with University of Central Florida.
What companies has Thomas Dicks worked for?
Thomas Dicks has worked for University Of Central Florida.
How can I contact Thomas Dicks?
You can use AeroLeads to view verified contact signals for Thomas Dicks at University of Central Florida, including work email, phone, and LinkedIn data when available.
What schools did Thomas Dicks attend?
Thomas Dicks holds Associate'S Degree, Game And Interactive Media Design from Florida Gateway College.
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