• Provided project coordination with various Holt Cat and Holt Truck Center teams and vendors across fifteen (15) retail locations and four (4) truck locations to ensure project critical milestones were met with emphasis on customer experience, marketing, retail, inventory, staging, point of sales, rebranding, media and internet domains.• Participated in planning meetings, reviewed objectives, developed project task/timelines and made recommendations for the Retail Customer Experience… Show more • Provided project coordination with various Holt Cat and Holt Truck Center teams and vendors across fifteen (15) retail locations and four (4) truck locations to ensure project critical milestones were met with emphasis on customer experience, marketing, retail, inventory, staging, point of sales, rebranding, media and internet domains.• Participated in planning meetings, reviewed objectives, developed project task/timelines and made recommendations for the Retail Customer Experience and Holt Truck Center Projects.• Developed reports within Smartsheet to aid in tracking and providing status.• Developed and distributed weekly updates of project status to Marketing Team to allow focus on their Retail Customer Experience strategies.• Actively participated on project conference calls and meetings as required to provide insight on current and future projects. Show less

Thomas Dobbs had a career that spanned 41 years 10 months with ATT/Southwestern Bell Telephone Company.Thomas was responsible for coordinating the integration of Element Management Systems (EMS), switches, and routers used for the AT&T UVerse network. Managed technical teams consisting of managers and technicians responsible for installation and maintenance of equipment and telephone and special services circuits within the central office. Led technical teams in the Network Operation… Show more Thomas Dobbs had a career that spanned 41 years 10 months with ATT/Southwestern Bell Telephone Company.Thomas was responsible for coordinating the integration of Element Management Systems (EMS), switches, and routers used for the AT&T UVerse network. Managed technical teams consisting of managers and technicians responsible for installation and maintenance of equipment and telephone and special services circuits within the central office. Led technical teams in the Network Operation Center with responsibilities for turn-up, installation, and maintenance of transport, broadband, fiber, and SONET technologies. Show less

• Chaired and coordinated committees with various vendors and AT&T teams to ensure deliverables related to EMSs, routers and switches were met by commitment dates for UVerse deployment.• Led efforts of various AT&T teams and vendors during deployment and issue resolution of IT systems integration for UVerse.• Initiated the development of EMS deployment and disaster recovery strategies through coordination with AT&T and vendor teams.• Coordinated with vendors to develop… Show more • Chaired and coordinated committees with various vendors and AT&T teams to ensure deliverables related to EMSs, routers and switches were met by commitment dates for UVerse deployment.• Led efforts of various AT&T teams and vendors during deployment and issue resolution of IT systems integration for UVerse.• Initiated the development of EMS deployment and disaster recovery strategies through coordination with AT&T and vendor teams.• Coordinated with vendors to develop and deliver bill of materials and obtain approval for EMS hardware.• Developed presentations for Senior Leadership Team to provide status of projects as well as obtain approval to deploy new hardware and software into the UVerse network.• Responsible for the completion of first office applications (FOAs) associated with UVerse EMS systems, software and hardware router and switch equipment, and operational support systems with emphasis on network reliability and interdepartmental flows. Show less

• Supervised technical teams of line managers, technical managers and non-management personnel responsible for network reliability, provisioning, and maintenance of transport and broadband technologies including but not limited to over 35,000 SONET network elements, 165 digital cross connect systems (DCS), Fiber to the curb (FTTC) elements, remote terminal (RT) based DSL, OCD equipment, SWBT packet, TRM and DWDM networks.• Led and represented Dallas Network Operation Center (NOC)… Show more • Supervised technical teams of line managers, technical managers and non-management personnel responsible for network reliability, provisioning, and maintenance of transport and broadband technologies including but not limited to over 35,000 SONET network elements, 165 digital cross connect systems (DCS), Fiber to the curb (FTTC) elements, remote terminal (RT) based DSL, OCD equipment, SWBT packet, TRM and DWDM networks.• Led and represented Dallas Network Operation Center (NOC) transport team on interdepartmental teams related to special service results improvement, equipment deployment, network reliability, process changes, ISO integration, Project Periscope, and NCTP initiatives.• Provided leadership to teams in the development of web-based tools utilized throughout SWBT for Litespan and SONET equipment deployment and services.• Responsible for first office applications (FOAs) associated with transport and broadband equipment, operational support systems and EMS systems with emphasis on network reliability and interdepartmental flows. Show less

• Supervised technical teams of 20 management and 129 non-management personnel responsible for network reliability, provisioning and maintenance of transport technologies including but not limited to over 22,000 SONET network elements, 161 digital cross connect systems, ATM, TRM, packet and broadband equipment.• Led NOC in Project Pronto deployment with the responsibility to turn-up and maintain approximately 48% of the SWBT network. Responsible to represent the NOC to provide… Show more • Supervised technical teams of 20 management and 129 non-management personnel responsible for network reliability, provisioning and maintenance of transport technologies including but not limited to over 22,000 SONET network elements, 161 digital cross connect systems, ATM, TRM, packet and broadband equipment.• Led NOC in Project Pronto deployment with the responsibility to turn-up and maintain approximately 48% of the SWBT network. Responsible to represent the NOC to provide interdepartmental coordination for forecast, staffing, development of method of procedures (MOPs), inventory, provisioning and maintenance flows, and ongoing process development.• Developed interdepartmental procedures, provided restoration coordination, held outage investigation meetings and held necessary training to improve e network reliability. • Led team efforts for numerous first office applications (FOAs) associated with transport, broadband, fiber the curb (FTTC) equipment and operational support systems.• Actively participated on interdepartmental teams relate to special service results, equipment deployment, network reliability, process changes, ISO implementation, and merger initiatives. Show less

• Represented Division Manager in interdepartmental meetings, recommended and developed division policy, handled division correspondence and disseminated information to the line field organizations (LFO) and network operation center (NOC) personnel. • Subject Matter Expert (SME) on issues related to transport equipment, center office (CO) alarm systems, data equipment, Work Force Administration (WFA), and special service circuit deployment and results.• Served as project led… Show more • Represented Division Manager in interdepartmental meetings, recommended and developed division policy, handled division correspondence and disseminated information to the line field organizations (LFO) and network operation center (NOC) personnel. • Subject Matter Expert (SME) on issues related to transport equipment, center office (CO) alarm systems, data equipment, Work Force Administration (WFA), and special service circuit deployment and results.• Served as project led during the planning and implementation of the Texas Lottery.• Provided project coordination during implementation of Network Maintenance Administration (NMA) and NMA compatible alarm systems.• Project coordinator during planning, implementation, and FOA of SONET equipment for SWBT.• Served as division OCS coordinator and made recommendations related to voice and data communications.• Supported and developed network reliability methods, practice polices, and procedures.• Conducted service interruption investigation meetings involving interdepartmental groups and vendors, made preventative Show less