Thomas Doby Email & Phone Number

Myrtle Beach, South Carolina, United States

• Serving as a Subject Matter Expert for auctions for 140+ stores in 8 states• Reviewing the accuracy of online delinquency and auction paperwork and documentation to ensure adherence with state laws to reduce or eliminate legal liability• Using a positive, proactive, and constructive approach to educate, coach, and reinforce Life Storage’s delinquency and auction-related policies and procedures to store team members and Area Managers, including preparing recommendations and ensuring follow-through and implementation.• Assisting in the creation of auction-related training material and documentation, and the Auction Wizard• Monitoring and providing support for company personnel via the Auction Help mailbox• Conducting virtual audits to ensure compliance with company policies and procedures

Charlotte, North Carolina, United States

Leading a team of leasing and maintenance personnel to attain and retain loyal customers through superior service, retention programs, community activities, preventative maintenance, and enhancing security and curb appeal. Management of capital improvement projects, including budget adherence, vendor selection and supervision, scheduling, planning, and inspecting quality and completion of work within the projects. Implementing cost-saving measures through payroll, acquiring multiple vendor bids, and maximizing efficiency. Accounting functions to include coding and processing invoices for payment, customer account discrepancy resolution, notating and reporting for accruals, reporting on budget discrepancies, and some payroll functions. HR functions to include attracting and retaining talent, training, disciplinary functions, and scheduling.Sales functions to include maintaining the lead database, lead generation and follow up, and closing the sale, as well as staff development in the sales process.

Bachelor Of Arts - Ba, Education

Bachelor'S Degree, Mathematics