Thomas Donegan Email & Phone Number

Chicago, Il

August 2019- August 2021Front Desk ManagerOversee operations at the Front Desk and Receiving area. Lead, train and manage Front desk employees including doorman and desk agents to enhance and ensure employee excellence, superior service for members and guests. Assist and confer with club management to ensure proper operation of the Front Desk.February 2017 - August 2019November 2022- PresentFront Desk AgentStrive to provide members and guests superior service with regard to: dining and accommodation reservations; concierge services including transportation, event ticketing, and tourism and dining recommendations; answer general questions regarding operations and forward inquiries to appropriate departments; assist management with daily operations.July 2016 - February 2017Doorman

Chicago, Il

Patrol and Desk Sergeant Personnel Management, work direction and monitoring of police officers; Emergency response to serious incidents; Process citizen complaints and identify other disciplinary actions when necessary; Recognize efforts of subordinates through recommendation for Department Awards; Desk Sergeant and related duties.Management and Accountability SergeantSupervision of personnel assigned to prepare managerial analysis reports; Review of data presented by personnel; Coordination of the acquisition of statistical reports from Department bureaus; Compilation of summaries and dissemination of information gathered by unit personnel for the Management Accountability Review Session meetings; Immediate supervision of unit Administrative personnel.Statistical and Analytics SergeantAnalysis of criminal activity to detect patterns in robberies and burglaries; Analysis of shootings and murders to assist commanding officers in deployment of resources; Dissemination of bulletins and reports to officers and community to create awareness of crime patterns and conditions; Facilitate gang intelligence across watches.

Chicago, Il

Patrol Officer:District Law Enforcement duties including beat patrol, traffic enforcement, promotion and implementation of CAPS, squadrol operations; Desk and related duties; Lock-up and related duties.Mounted Unit OfficerCrowd and traffic control; Patrol lakefront parks in summer and Central Business District in winter; Attend festivals and events in a public relations capacity; Stable maintenance; Daily exercise of horse and rider to maintain skills and develop relationship with the horse.Public Housing OfficerVertical patrol of Stateway Gardens and Robert Taylor high rise developmentsNews Affairs OfficerPromote positive efforts of the Department through local and national media; Act as spokesman for the Department; Organize press conferences; Coordinate media interviews and appearances for Department members; Research and disseminate information based on media inquiries; Edit videotaped news broadcasts for Department training and other uses.Targeted Response OfficerIntensive, saturated patrol in designated areas of the city to suppress street violence.

Chicago, Il

Chicago, Il