Thomas Dottavi Email & Phone Number

Pennsauken, New Jersey

 Architect and configure Bluecoat proxy in environment Enable CAS, monitor and maintain Configure and implement Symantec Reporter 10 for proxy/CAS reports SSLVPN configuration, implementation and maintain

 Consult with application developers and service administrators to build firewall rules needed  Responsible for design, implementation, management and monitoring of firewall rules Creating change tickets from approved service requests using Service Now Represent change tickets on weekly CAB meetings Resident expert for firewall related (architecture, support, review traffic, troubleshooting, etc.) Stage and push changes to Checkpoint firewalls using CMA (Customer Management Add-on) Schedule and complete firewall builds and upgrades Establish new firewall HA pairs/decom firewalls Transfer firewalls from one policy to another either on the same CMA or move to another CMA Reviewing logs in the URL/Application blade to establish allowed traffic rules and block other traffic Create and document standards to enable all team members to follow Provide support to the network team when troubleshooting issues Maintain Cisco ACLs (Access Control Lists) on perimeter routers. Submit firewall change requests to MSS through VSOC Collaborate with MSS and other IBM team members to make sure changes are staged Review staged firewall changes for correctness done by the extended MSS team Perform weekly audit review - comparing firemon logs and VSOC portal w/ changes that where requested  Available during business hours for initial firewall log validation (limited to validation) Coordinate weekly change window (off hours) including hosting a conference call for user validation Evaluate and submit emergency firewall submissions Perform monthly/quarterly firewall audit reports Evaluate Firemon reports and perform firewall rule cleanup

Philadelphia, Pennsylvania

 Transitioned from full desktop RDP sessions to Remote App Sessions Implemented Kemp load balancers (2 for redundancy) for all RDP sessions and IIS traffic Managed Active Directory organizational units to specify locations, jobs, servers and workstations Initiated and maintained group policy to standardize configurations and secure servers/workstations  Performed wireless site surveys identifying dropped sessions.  Used wireless survey data to optimize Access Point locations and selecting less congested channels.  Planned and managed the upgrade of all XP workstations and laptops to Windows 7. Standardized the workstation/laptop upgrades using Norton Ghost to produce images Planned implemented Server 2012/SQL 2012 for Reporting Services (SSRS) Developed reports using SQL data from both of the electronic medical records using SSRS Collaborated with Network Engineer to plan, engineer, implement and maintain enterprise network infrastructure including SANs, routers, switches, secure remote appliance and load balancers Monitored traffic and issues between sites using Scrutinizer and other tools Collaborate with IT staff to troubleshoot issues using knowledge of WAN protocols, wired and wireless LAN topologies and protocols, including VPNs, VLANs, spanning-tree and private VLANs  Managed traffic filters to allow sites for work to be accessible and no access to others Maintained Shoretel and Vidyo Unified Messaging and Video Conferencing software  Implemented QoS for VOIP phone system, Video Conferencing, RDP sessions, and HTTPS Negotiated, contracted and supervised relationships with 3rd party vendors/contractors Documented network architectures and established network operating procedures and standards  Provided leadership, direction and instruction to the IT team   Maintained, Upgraded and troubleshot Electronic Medical Records software (GE Centricity and Henry Schein Dentrix)

Wilmington, Delaware

 Provided support to the CFO and board on yearly goals and budget for IT Collaborated with staff/departments on IT functions and needs Designed and implemented a new network infrastructure based on staff/department issues and needs. This included adding new Microsoft 08 R2 servers, VMWare 5.0, Load balancers, RDP servers, Netgear managed switches, SonicWALL routers at all locations and SonicWALL secure remote appliance Configured VPN redundancy and QoS on SonicWALL routers using existing T-1s and Comcast lines. Designed and implemented Microsoft Lync 2010/2013 for VOIP phones, Video Conferencing and Unified Messaging Designed and implemented Microsoft Exchange 2010 (were using hosted POP3). Implemented the use of dynamic e-mail distribution lists. Used spam soap (3rd party vendor) and tools found in Exchange 2010 to control spam Negotiated, contracted and overseen relationships with 3rd party vendors/contractors Established IT standards and processes Maintained security and HIPPA regulations and requirements for internal and external connections Organized, prioritized and delegated multiple work assignments as it impacts organization Managed firewalls and external connections to network for security of data and infrastructure Designed/built and implemented forms for Electronic Medical Records (Netsmart Tier) as it fits to the users Support and maintain networking and systems management including EMR, VOIP phone system, servers, video conferencing and SQL databases Provided leadership, direction and mentoring to the IT team