Key Achievements:• Maintained proficiency and fulfilled all safety-related endorsements on A320, A321, and A321NEO aircraft types. • Involvement in ancillary revenue projects in collaboration with Inflight Standards and Development Manager to develop incentive opportunities for Cabin Crew on-board sales. • Operated over 3,000 hours as Cabin Crew across twenty-two domestic and four international destinations.Responsibilities: • Proficiency in Senior First Aid, CPR Accreditation, and Responsible Service of Alcohol• Maintaining knowledge of CASA regulatory requirements for cabin crew operational duties• Ensuring the safety of passengers, crew, and the aircraft at all times by strictly adhering to safety protocols, conducting pre-flight security checks and actively participating in emergency response procedures• Demonstrating proficiency in emergency evacuation procedures, aviation first aid, and operation of all emergency and survival equipment across aircraft endorsements• Maintain effective communication with flight deck crew, ground staff, and other cabin crew members in relaying operational requirements, safety and security threats or incident reports•Maintain proficiency in the carriage of dangerous goods protocolThe basic principles of the Jetstar culture are evident in the way we work. Being safe and responsible, energetically efficient, working as one team, having a consistently can-do attitude, genuinely caring, and being passionate about enjoyment have been the touchstones of my development in this role.

Key Achievements:-Designed, managed and executed 20 operational trials through the desktop and walkthrough proving trial phases in collaboration with Project Lift team. -Published 15 post-trial reports and action matrix for endorsement by QAL executives, participating in key decision discussions as outcomes. -Aided in facilitating the Mass Trial Day where QAL welcomed over 300 volunteers as passengers to simulate the operation before the terminal went live.Responsibilities:· Intern level role in the Operational Readiness Activation and Transition Team (ORAT) – key function of this team was to execute the transfer process of the STE and APZ projects at Gold Coast Airport from a construction state to a live operation· Liaised with ARUP engineering and sustainability consultants on their Concept of Operations for the new terminal and airside processing zones in designing proving trials· Aided in preparation and execution of 15 presentations to key stakeholder groups for each trial· Identified key actionable insights from desktop phase of proving trials into walkthrough phase, liaised with stakeholders in implementing these· Tested, validated, and adjusted operational plans to mitigate any potential issues identified during proving trials

Key Achievements:-Participated in the Living Here Cush Partners & Ray White (New Farm) merger, where the group became a part of ‘The Collective’ network of over 80 dedicated Brisbane agents. -Delivered consistent and proactive customer service in leasing a rent roll consisting of over 2,000 properties.Responsibilities: · Facilitate up to 20 open homes per week for rental properties that were available for lease· Provide owners with comprehensive reports of potential tenants, including reference checks, using tools such as the TICA database to cross-check leasing history· Establish rapport with multiple owners and tenants in negotiating leasing terms and conditions and facilitating these conversations to their conclusion

Key Achievements:-Exceeded KPI targets in peak Christmas sales periods for the QLD concession stores for 2017/2018.-Persistent 100% ratings on POLO “Mystery Shop” and internal audit program.Responsibilities:· Provided an exceptional customer experience expected at a premium brand· Always maintained professional appearance, wearing and representing the brand whilst on floor· Collaborated with Visual Merchandisers in implementing store layout plans, presenting the merchandise, updating the displays to reflect seasonal changes, and coordinate with the inventory management team to ensure there was enough stock for visual displays