Thomas Cowern Email and Phone Number

Created to assist motorcycle riders with tracking important information about their bikes. Ride-way provides the ability to track maintenance, custom parts, provides a generic pre-ride checklist and even a manual way to track rides. Making full use of UIKit, iPhone camera capability and with the reliable Firebase backend, ride-way will keep your motorcycles information close at hand and up to date.

Designed to simplify understanding of how user actions impact climate change, this app uses an intuitive quiz and scoring system to give a concrete impact and options to change that impact. Initiated with user research, using data compiled from numerous government and environmental organizations and developed from scratch in cooperation with designers using UIKit, cocoa pods, local storage and custom animation and graphing.

Problem solver who developed digital solutions through research, design, development, and deployment. Experienced creating applications with effective user interfaces that offer satisfying user experiences that enhance application functionality and ease of use. Conducted user testing on multiple front-end web apps to ensure pleasant user experience• Developed database models and collections in MongoDB to handle data and enable database access and functionality.• Designed cross-functional applications using both iOS and Web-Based services, presenting users access options to broaden the user experience.• Developed a responsive, secure, “mobile first” bucket list website from scratch using the MEAN stack • Created online surveys to determine user goals and preferences and incorporated results into the website• Co-developed applications using third party API’s that enabled rapid data retrieval and display• Designed 3 applications fully meeting required standards for functionality and design• Developed personal MEAN Stack template to foster rapid prototyping and design of web apps

Supervised a dynamic team of up to 18 in directly handling explosive ordnance disposal activities. Safely detected and resolved technical disposal issues; managed a team of 26 across four global locations during past deployment. Served as a key member of the Disaster Response Force. Spearheaded development of computer-based application tracking for training records. Designed and executed equipment inspection and supply tracking programs. Revised and enhanced equipment and training record system/mobility files; achieved 100% accuracy and zero discrepancies on inspections. Delivered training to local law enforcement prior to Democratic National Convention and international training for USA Southern Command and US Embassy for the Eastern Caribbean. Crafted tactical plans, concepts and processes used to execute EOD program functions for the Civil Engineer Squadron Commander. Delivered guidance and support to Mission Support and Wing Commanders. Guided and directed 12 subordinates. Mentor and coach the unit for rapid deployment. Determine readiness of the EOD flight. Regularly provided IED/UXO training to base populace. Established, assessed and set into action EOD Standard Operating Procedures (SOPs). Used the Seasoning Training Program to upgrade EOD staff from apprentice, journeyman, and craftsman.Developed, balanced and evaluated O&M and RPA operating budgets for each fiscal year. Gather, store and maintain equipment. Process order requests with precision and attention to detail. Successfully implemented the use of X-Ray systems to identify IED and ordnance hazards exceeding $250K in total value. Designed, funded and supported construction/renovation of the EOD building. Keep readiness reports updated using the Status of Resources and Training System. Upkeep the Flight Explosive Ordnance Disposal Incident Management System (EODIMS).

Worked as the Wing Commander’s Technical Advisor for actual emergencies and drills with a focus on readiness; served as the EOD Flight Representative within the Wing Crisis Action Team. Trained and advised wing staff with a focus on conventional explosive safety, counter terrorist/criminal device detection and response processes. Evaluated incidents involving explosive ordnance (EO) and/or criminal/terrorist devices and developed action options to neutralize explosive hazards safely. Performed rendered-safe operations on EO. Led efforts in support of the Secret Service, State Department, FBI, Drug Enforcement Agency, etc. Oversaw deployable and emergency response assets to safeguard serviceability levels. Analyzed planning document requirements with appropriate agencies and updated planning documents. Reviewed other wing implementation instructions and checklists for EOD programs and offer improvement recommendations. Assessed support plans to ensure adherence to deployment requirements. Modified and developed problem statements related to EOD Program resource deficiencies. Managed the CES EOD training and self-inspection programs. Increased HQ AFRC and NAFs during staff assistance and readiness efforts to test each flight’s ability to align with contingency requirements. Organized and submitted all EOD flight budget requests; included coordination of funds and work orders for special projects. Handled operational changes using qualitative and statistical studies and delivered findings to the Flight Chief and Squadron Commander. Worked in an Assistant EOD Flight Chief capacity as directed. Mobilized in-place or while deployed to perform EOD Craftsman duties.

Served as an EOD Craftsman; protected domestic Air Force personnel and resources from explosive hazards associated with weapon systems. Operated vehicles and equipment for use in emergency response measures and to neutralize threats to priority resources. Responded comprehensively to explosives accidents and incidents as needed. Directed reconnaissance, rendered safe matrices, used operational risk mitigation techniques and led disposal processes; carried out each safely as directed by competent authority. Supervised unit personnel and directed organizational support measures, e.g. training, equipping, employment, and readiness of Unit Reservists during both wartime and peacetime operations. Conducted 24-hour operations during heightened response to terrorist acts, homeland defense processes and other that warranted emergency responses. Managed deployable and emergency response assets for accountability and serviceability purposes. Stored information in ACES PR/RM, EODIMS, and flight-level tracking programs to uphold levels of accountability for EOD flight assets. Instructed personnel to fulfill requirements, manage flight programs, oversee administrative coordination for all assigned reserve personnel. Performed additional miscellaneous duties as directed by the Chain of Command. Mobilized to support homeland defense: Operation Noble Eagle (2/02–2/03); Enduring Freedom/Iraqi Freedom (3/03–1/04); deployed to Tallil Air Base in Iraq (7/03–11/03), Kwang Ju Air Base in Korea (8/04-12/04). Deployed Flight Chief at Diego Garcia Air Base (05/05-07/05) and Ali Al Salem Air Base in Kuwait (05/06-09/06). EOD Operations NCOIC, Balad Air Base Iraq (04/08 – 10/08) and Ali Base Iraq (05/09 – 02/10).Earlier Professional Experience includes service in the U.S. Air Force. Received an Honorable Discharge and underwent training in explosive ordnance disposal. Special assignments included protection for VP Al Gore; earned commendation from the U.S Secret Service for efforts.

Led QA testing in support of Auctions.com, Wizardworld.com, and GFInet, three high-volume, e-commerce websites. Swiftly grew from testing role into a software development capacity. Devised QA benchmarks and testing processes for a variety of applications. Enacted a medley of test methodologies from forming test plans/cases; used hands-on and automated acceptance and regression testing to conduct automated stress testing. Measured site availability and stability under high load conditions. Evaluated product and design specifications. Collaborated over the course of software development processes. Consistently exceeded client expectations. Expertly tracked test results and fueled successful launches using carefully planned software releases and ongoing monitoring efforts to bolster performance and lessen downtime.

Directed operations for the Northeast Regional Fraud and Revenue Assurance Department; included supervision of a 17-person team. Played a pivotal role in reducing fraudulent account losses from $18.5M to $2.1M over the course of one year. Led the successful rollout of Radio Frequency (RF) fingerprinting and authentication systems. Developed and set forth Access-based databases and reporting systems to allow for identification of noteworthy opportunities for process improvement. Initiated operational enhancements and continuous improvement initiatives.