Thomas E. Downey, Ph.D., Mba Email & Phone Number

New York, Ny, Us

Parallax Online is a preferred provider of online training services to the major pharmaceutical companies in the NYC area and internationally. We provide full service solutions which reduce operating costs of all training projects, enhance training effectiveness, reduce protocol errors, provide performance metrics and accountability to our clients.

Online Learning Systems Consulting:- Product Development- Accreditation- Contract / Proposal Reviews- Technology Audits- Online Learning Effectiveness ReviewsAdvisory Board Member - 360Training, Austin, TXIT Audit; SOX 404 / IT General Controls / IT Security / Windows Active Directory - Dell Inc.- Austin, TX, Vice President Academic Systems, American Public University System, – a totally online university focused on delivery of courses to the military, 62,000 student enrollment. Responsible for the LMS transition project from a closed source, limited functionality product to an open source Web 2.0 based product.Responsible for coordination between IT and the Academic functions of the business to design, develop and implement a project plan for transition to a new Learning Management System. Moved the university to a more learning-community style of instruction based on Web 2.0 Social Networking technology and Community of Inquiry model.Integration of business processes related to course design, development, delivery, assessment and online library resources.Faculty and Staff training project design and development.Design of an event-level logging system to model student interaction at the course level to allow early intervention increasing student persistence and revenue to the business.Performance Improvement Consulting – Karta Technologies, Inc. ($55M) Re-defined web-based training design, development and management processes of a 102 person technology team, Project Management Earned Value applications, P&L, managed execution of new government and commercial contracts worth $15M.Enterprise web-based training design and development, project management; Microsoft Exchange / Outlook conversion for Anthem Blue Cross / Blue Shield ($20 Billion). HIPAA and SOX 404.Merger and acquisition due diligence for a large multinational medical / life services corporation, Hillenbrand Industries - $5 Billion.

New York, New York, Us

ExecOnline partners with elite business schools to enable executives at the world’s great companies to master and apply critical insights for practical solutions.ExecOnline breaks the compromise between cost and quality through a dynamic and interactive online learning environment that scales across the enterprise and fosters collaborative skill building.

London, Gb

Responsible for closing business at the President, Vice-President and Provost levels with our clients.Established a “Presidential Regional Roundtable” event series to promote discussion of online learning best practices in marketing, promotion and product design. The goal was to create a non-threatening, non-commercial approach to marketing and business development to potential clients.Organized the 2009 Heads of Continuing Education Conference for a consortium of 24 colleges featuring the latest technologies and best practices for online learning design, development and delivery.Responsible for quality control of online learning design and development for over 25 partners and over 50 programsEstablished the Thought Leadership program which brought our company to a new level of professionalism with current and future clients through the creation of an Academic Advisory Council, Learning Technology User Groups and representation at international conferences for Online Learning.Established International outreach through the Thought Leadership Program to expand our market presence into new segments.Increased the productivity and quality of course design and development products by 25%.Established a multi-dimensional assessment for accreditation system for Embanet and our clients.Created a continuous quality improvement approach to course delivery and student support to enhance services and accreditation.Created an applied research initiative to measure and improve student retention for our clients.

Us

As Vice President of Technology, I worked closely with sales and marketing to determine market directions, meet with prospective university clients, close sales and represent Thomson Learning at professional conferences.I was a liaison with business department Deans, Chairs and Department Heads to determine their needs for online technology products. Conducted faculty meetings, training seminars and conferences.Implemented a $1.8M enterprise-wide LMS for new markets; came in 15% under budget and within three months of the “go” decision.Drove technology expansion of company through acquisition, performed “due diligence” of 12 candidate companies ranging in price from $12M to $150M, helping the company grow from $90M to $550M.Supported a sister company in closing $15M contract with the Department of Agriculture, designed and presented new technology solutions, clarified the benefits and beat the competition.

Responsible for the implementation of the first broad-band online learning system in the Middle East for a 12 campus system in the United Arab Emirates.Responsible for the initiation and coordination of the training and orientation of over 60 faculty and staff on 12 campuses.The IMTC Department consisted of: Digital and Print Publication, Video, eLearning, Faculty Training / Development.We developed over 50 courses in business, science, engineering and liberal arts.Represented HCT at 5 international conferences on International Online Learning.

Washington, Dc, Us

One of twenty Kelloggs Foundation fellows selected in North America to work in partnership with another twenty fellows from South America during a 2 1/2 year fellowship. We focused on sustainable community-based projects and non-profit companies in Brazil, Mexico, Chile, Dominica, Ecuador, Columbia, Bolivia, Argentina, Haiti and Martinique.My project was in partnership with Chile where we launched two websites for Washington State and Chile to exchange information, schedule visits, recruit new members and track progress of projects.

Arlington, Va, Us

Conducted Advanced Human Factors Research: “Boeing 777 Airplane – Maintenance Trouble Shooting, Development of Mental Models of Complex Systems” This gained Boeing international recognition by conducting Ph.D. Human Factors research in Cognitive Psychology and Information Processing for troubleshooting training for the Boeing 777 airplane. The long-term effect of this research introduced Instructional Design and Human Factors rigor into their training model.Senior Designer of the Boeing Commercial Airplane Crew Resource Management System (CRMS) Training - Incorporating Human Factors and Instructional Design into Pilot Training. Performed Human Computer Interface studies to optimize Boeing electronic data displays for pilots. Participated in numerous flight deck observation studies with Airbus flight decks to study the Human Computer Interaction in competitor airplanes.Developed first desktop video conferencing solution for Boeing Field Service. I partnered with INTEL to save customer airlines up to two days per plane in the Boeing Airplane on Ground (AOG) project through implementing the first global PC videoconferencing and airplane maintenance communications system for Boeing Field Maintenance. Collaborated with CAE Flight Simulation Systems in Montreal to develop the first desktop simulator for pilot and maintenance training. Designed a program to save $16M in simulators cost at Boeing by migrating 30% of the learning objectives onto $30K desktop simulators.Worked closely with the FAA and Boeing Human Factors on several major technical projects having to do with training design, assessment and training product development.

Arlington, Va, Us

Directed the Instructional Design and Development and automated design system for Boeing Space and Defense Systems. This was enabled Boeing to automate the design and development of the largest single online training program at that time. It implemented; content QA assurance and Statistical Process Control (SPC) features saving 30,000 hours of development time ($3M savings on a $22M contract).Designed a new database-driven system and computer interface to support Instructional Design and Development processes. Designed a new network to support and ensure data security and integrity for the entire computer-based training project.

Mba Accounting, Audit, Information Systems And Security

Ph.D., Computer Science, Industrial Engineering, Human Factors, Psychology

M.S., Instructional Technology, Instructional Design

B.A., History, Spanish, Education