Oversaw approximately 15 shuttle drivers delivering trailers to/from the Nissan plant in Smyra, TN.

This position help me learn load planning for over the road truck drivers based on location, available hours of service and customer requirements. I was also part of a small team partnered with managed to test/implement their camera system Netradyne.

• Manage a staff of 35 drivers and 1 office associate which included being on call at all times to resolve any unforeseen circumstances. • I am responsible for ensuring drivers DOT eligibility, including annual physicals, CDL license renewal and random drug screens when required.• I am required to perform follow up discussions with drivers if they had an accident, critical event or any other time they may have required coaching or praise. • I am the direct liaison between Schneider and our customer to solve any problems and create new efficiencies.• I have established a solid rapport with customers, both internal and external, based on timely follow through and commitment to excellence.• Develop and implement procedures to increase efficiencies in the office, on the dock and driver utilization.• Evaluate and process data (on time delivery, dock productivity, staffing, freight volume, and others as needed) and provide summaries for several different customers with varied requirements.• Customer service for numerous, high maintenance accounts with varied demands. • Train and offer guidance to team members.

Coordinate transportation of raw materials to processing facilities and finished products to customers. Negotiate transportation rates.Recruit, develop and evaluate new carriers.Managed carrier base.