- Leading monthly meetings with customers (warehouse business and transport)- Support in contract- and tariff negotiations with subcontractors and customers- Responsible for the annual audits of internal and external warehouse locations- Preparation of monthly performance reports and introduction/control of corrective actions (warehouse and transport)- Preparation of monthly transport invoices- Management and invoice control of service providers- Active support in Implementation of new customers and new locations- Single point of contact for escalations and interface between service providers, warehouses and customers- Handling of claims- Management of 6 employees at different locations- OPS Local Account Manager for Hewlett Packard

- Implementation of annual audits of internal and external warehouses (infrastructure, security, operational processes)- Active assistance in the implementation of new customers in the warehouse and transport network- Single point of contact for complaints, damages, losses- KAM for Oracle and Unisys- KPI reporting and communication to stakeholders, analyzing issues and implementing corrective actions - Responsible for the PUDO network, provider invoice control and creation of invoices- Interface between customers and external provider- Team leader for 7 employees, - Member of the Core Team “Strategy”

- Leading the logistics team in EMEA (10 colleagues in 7 countries)- Central point of contact for escalations and implementation of corrective actions in EMEA- Responsible for ensuring that spare parts flow back into the supply chain on time- Support of warehouse locations throughout Europe- Deputy Senior Program Manager EMEA- Preparation and leading the weekly EMEA OPS meeting with the customer

- Responsible for warehouse inventories- Introduction of new logistics processes in Budapest and Prague- Central point of contact for any inquiries and planning of the required spare parts, orders, deliveries, complaints, warehouse corrections, system maintenance- Support in various projects to save logistics costs- Interface to the warehouse service provider

- Development/analysis/modification of positioning plans in collaboration with logistics, field OPS and technicians so that SLAs can be met with customers- Responsible for the availability of Fly&Fix kits ($3M) in NL and for field kits ($5M) in Europe- Increasing spare parts availability while reducing stock of unnecessary spare parts

- Procurement of spare parts based on usage and demand- Spare parts exchange project handling for Switzerland and Austria- Import/export- Monitoring of orders- Escalations- Complaint handling- Inventories- Scrapping- On-call service- Responsible for spare parts cases- Stock Level management

- Spare Parts Logistics- Warehousing- Engineer deployement

- European wide truck disposition- Accounting- Invoicing- Freight Offers- Administration

- Commercial Apprenticeship