It Manager
Current• Managed IT staff in support of 440 users over 60 locations including Data Center and Cloud Networks.• Conducted project management for new office locations and system implementations. Duties included the provisioning of communication lines, internal wiring, installation of networking equipment, and setup of servers, computers, and printers.• Worked with vendors to secure data and voice communications between offices. Responsibilities included the review of contract terms and conditions, pricing negotiations and managing the implementations.• Assisted management in the design and implementation of A/R system, Title Insurance Systems and Document Management Systems.• Developed new business processes and redesigned functional duties within departments that enhanced productivity and reduced production time for completing transactions.• Drafted and reviewed hardware and software contracts for enterprise systems, including contract negotiations and requests for quotes.• Provided project management for the implementation of Meraki SDWAN network MX, MS, Cisco/Nextiva phone, and business software implementations.• Reviewed and advised on company security policies and disaster recovery planning. Helped to create documentation and participate in the semiannual review of plans and procedures.• Implemented Duo MFA and AnyConnect VPN for remote users.• Constructed business continuity planning and disaster recovery efforts documentation.
