Thomas F. Email & Phone Number

Ditton, Gb

London, England, United Kingdom

United Kingdom

• Lead owner managing customer campaigns encouraging further interaction and revenue building opportunities approximate to ~£24m annually• Delivering projects and solutions based on statistical and empirical analytics• Senior stakeholder management displaying performance, identifying and implementing improvements• Data interrogation, extraction, collection, and manipulation using SQL and Excel• Statistical analysis and data mining to agreed objectives and deadlines• Supporting delivery of a Test and Learn environment for Collections Strategy providing effective measurement of trials using pre-agreed key performance indicators• Developing prototype reports to monitor portfolio performance, customer behaviour and processeffectiveness• Deploying appropriate quality assurance techniques to ensure accuracy and validityof results• Providing peer review support to ensure the accuracy of analysis delivered by othermembers of the Insight group• Clear communication of results, insight and recommendations using effective supportingmaterial. Delivery followed up with strong communication highlighting principalfindings and resulting recommendations• Subject matter expert on data, operational analysis and customer behaviour• Identification and communication of improvements to data and business processes to stakeholders

Kings Hill

As Level, Psychology

A Level, Business Studies

A Level, Law

A Level, Ict