Seasoned operations leader with expertise in expedited critical service logistics, partner management and customer service supporting Fortune 500 multinational companies. A resourceful decision maker with a proven track record of achieving objectives and streamlining operations while maximizing productivity. Excels in the creation of lasting business partnerships and team building with an emphasis on customer satisfaction and profitability. Strengths include:• Directing an operations team with a laser focus on operational excellence and budgetary responsibility.• Team building and development, succession planning and organizational change management. • Strategic and tactical planning, operational budgeting and financial cost controls – LEAN processes.• Partner performance management, score carding and trend analysis.• Systems development and integration.