Designed and developed various applications and databases, developed software systems by evaluating client needs and analyzing requirements. Identified project requirements and developed web-based applications for planning and executing daily operational plans. Provided technical support for a team of subordinates, as well as confirmed program operation by conducting tests, modifying program sequence, etc. Served as a key point of contact for staff within the company to deal with VB/Excel issues. Coded file editing software using Java to significantly reduce error checking time for regulatory file submission.

Interpreted data and analyzed results using statistical techniques. Developed and implemented data analyses, data collection systems and other strategies that optimize statistical efficiency and quality. Acquired data from various sources and maintained different databases within the company. Coded software in Visual Basic for Excel to automatically pull data from hundreds of individual claim spreadsheets into one 'master' summary report. Coded Excel macros using Visual Basic with a graphical user-interface for customers to compile data into a custom summary report.