Thomas Foley Email & Phone Number

Ireland

The main responsibility of my role is to ensure the efficient and effective running of the entire property in the absence of the General Manager and also while presentTo lead and motivate staff and ensure that all staff perform their duties in a friendly, efficient and courteous mannerTo show excellent attention to detail and focus on exceptional customer serviceBuild an excellent rapport and relationship with existing and new clientsTo deal professionally and effectively with all customer complaintsTo prepare stats/forecasts/reports as requested by the General ManagerTo act as support to all departments in ensuring smooth operation of the property and to be present in the departments and take a hands on approach during peak timesTo be aware of business in the hotel and to be innovative with regards to proposals and ideas to increase overall business salesTo be aware of the daily operations of the propertyTo ensure the property, at both back and front of house, is presented to 5 star standards

Brewster, Cape Cod, United States Of America

Supervisor and Manager of Different Resort RestaurantsPrimarily Seasonal Restaurant and also Supervising Banquet EventsInterviewing Candidates for PositionsManaging Multi-Cultural StaffDealing with ComplaintsHandling Staff IssuesBeing responsible for all Restaurant Stock and Staff Rotas, Timetables and Paychecks etc.All part of College Internship

Wexford

Worked as a Travel Advisor in Tourist Information Office in Wexford as Summer Work and also When on College Holidays, Mid-Terms etc.Advising Visitors on Events, Attractions, Best Means of Travel and Directions and Having Good General Knowledge of the Local Area

Bachelor Of Science (Bsc), Tourism Marketing, Level 8

Activities and Societies: Class Representative in 1st Year. Represented the College Playing GAA for Three Years. Modules include: Tourism.

Leaving Certificate, General Education

Activities and Societies: Represented the school at all levels of GAA for six years. Member of the Student Council and Green School.