Immersive apprenticeship that mixed self-paced training with one on one mentorship and project experience. This apprenticeship focused on the fundamentals of software development, design, testing, and cloud computing.• Received ICAgile Certified Professional certificate to enhance value while working in a team• Performed automated testing using Java and Selenium for multiple internal IBM web applications• Self-managed completion of various competencies verified through the completion of the program in technologies including AWS, React, Java, Selenium, Maven, Docker, DevOps, and more• Applied Agile workflow through daily stand-ups, retrospectives, and story pointing• Applied page-object model design principles to create unit tests for IBM internal web applications

Intensive full-time 6-month software development immersive training program focusing on full stack (C#/.NET) development fundamentals and problem solving. The final half of the program executed in a simulated company environment with Scrum methodology.• Applied object-oriented programming fundamentals through team-based projects that reflect real world business problems• Collaborated remotely on projects using Slack and Zoom• Managed source code version control with Git/ GitHub• Applied JavaScript, HTML, and CSS fundamentals to build a feature-rich social media dashboard• Leveraged native ES6 module bundling to build DRY, reusable components• Designed and built single-page kennel management application with React using Hooks• Designed applications through white boarding dependencies and building ERD’s• Built and interacted with databases using SQL, ADO.NET, and Entity Framework with migrations• Created a C#/.NETCore RESTful API to track resources at an e-commerce company• Built and maintained integration tests for APIs in ASP.NET Core• Developed a HR tracking app and an e-commerce platform using ASP.NET, MVC, and Razor templates in Visual Studio 2019

• Handled all aspects of online orders including picking, prepping, and packing in compliance with • productivity expectations • Monitored and communicated with team leaders to ensure demands are being met• Leveraged appropriate escalation tools to solve guest issues and provide excellent customer service• Utilized software applications to efficiently complete daily tasks and coordinate goals with other team members

• Managed facets of contract management including analysis and negotiation with Microsoft Licensing• Nurtured clients through inside sales through continued consultation with c-suite executives of small to mid-sized businesses• Formulated an overall strategy for developing market analysis (size, trends, key players) to determine lead probability• Built client relationships via communication efficiency for future offerings of Microsoft products

• Offered guests a top-rated facility through implementation of hospitality standards• Supervised oversight of property events and managed a team of 12 crew members• Collaborated in a team environment ensuring guest needs were met and exceeded by maintenance and sanitization crews

• Trained the Pro Shop Sales Associates to develop interpersonal skills and basic salesmanship• Managed all aspects of the sales process by assisting retail needs, delegating display setup, and inventory management• Designated what apparel would be sold to guests and analyzed purchasing data for an efficient sales cycle• Handled customer financial transactions and balanced financial reports at the end of each day

• Organized daily display for guests and offered apparel assistance on the sales floor• Prepared store for operations through inventory management and logistics support• Handled customer financial transactions and closed register using POS software system