Thomas Friedman Email & Phone Number

· Ensure that the client's door is open and greeted in a professional, sincere manner.· Assist clients with the loading and unloading of their possessions, as required.· Select the fastest routes based on GPS software and traffic updates, unless otherwise instructed.· Complete collections and deliveries on behalf of the client, if requested.· Ensure that the vehicle remains pristine and in excellent working order and abide by road regulations at all times.· Forecast and respond to customers' questions and concerns.

· Responsible for Installation, acceptance, lineup, and maintenance of microwave, multiplex, fiber optic, or other auxiliary equipment that comprises the company’s network.· Climbed and performed work on communications towers and building rooftops to accept, test, and maintain microwave radio systems; coordinated required activities with the Network Operations Center.· Troubleshooted fault isolation as it pertains to wireless, fiber optics, T-1, telemetry, and voice and data circuits; performed fiber terminations (mechanical terminations and fusion splicing) and ran structured cable in many different building environments.

· Responsible for driving one of several different buses in a safe, courteous, and reliable manner along a designated route within a defined time schedule.· Notified dispatch of deviations, overload, collisions, or passenger incidents.· Notified dispatch of passengers' medical or behavioral problems and bus mechanical or electrical trouble.· Followed dispatch directions in resolving incidents, problems, and trouble on the vehicle.· Ensured that fares were deposited into the fare box, logged ridership data and dispenses information.· Completed and submitted written reports concerning various incidents

· Provided user support by diagnosing network and device problems and implementing technical or procedural solutions.· Sought to improve the company by assessing existing facilities' needs for new or modified telecommunications systems.· Maintain consistency by preparing system activity and performance reports.

Windsor, Ontario, Canada

Comptia A+, Information Technology

Education record