Thomas G. Wright Pmp, Lssbb Email & Phone Number

• Provided consulting services for various service industry providers. Responsible for leading teams and developing processes using a myriad of tools across the Lean Six Sigma, Kaizen, Program, Quality, Risk and Change.
• Developed Company-wide Program Transition Startup procedures using benchmarking and best practices techniques.
• Led Senior Level Kaizen Events to focus on Enterprise Business Processes.
• Designed, developed & deployed Small Business Risk Management, & Business Development processes and procedures.
• Developed Business Development Database and created processes which allowed owner to focus limited discretionary funds more effectively.
• Trained Staff in Risk Management.

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• Directed overall quality performance of the Group and two Business Area Teams (BATs), including: technical and programmatic performance; lessons learned; reviews; root cause analysis, and measurement and analysis..
• Set up QAQCEH&S programs in Afghanistan, Iraq, Israel, Palestine, S. Sudan, and Haiti for six Programs and five Task Orders.
• Designed, developed & deployed enterprise level Risk Management & Configuration Management databases.
• Developed and trained Risk Management to over 500 Program Managers and support staff worldwide.
• Designed, developed and deployed enterprise level Operational & Safety Incident Reporting System.
• Successfully completed Capability Maturity Model Integration (CMMI) Level III assessment in 12 Pas

• Responsible for Program Quality Assurance, which focused on Program quality performance of the Division including: technical and programmatic performance; lessons learned; reviews; root cause analysis, and measurement.
• Architected 3D Borderless ConOps transitioning from a federated organization across 15 locations into an integrated organization.o Reduced NCR cycle time from 60 day turnaround to 10 day turnaround.o Instituted Quality.
• Increased Staffing competence and diversity awareness.o Hired, mentored and developed preferred talent, as well as, implemented succession planning. o Created a comprehensive Quality Competency Assessment model to.
• Implemented a Division wide Corrective Action Database/tracking tool (TIPQA and CAPA) to reduce delinquencies and increase customer satisfaction.
• Recognized employees through the various employee award recognition programs.

• Directed Program Quality Program Leads (QPLs) for the NTSP Business Area. Responsible for 144 Quality professionals, including 25 direct reports. Identified systemic performance issues and developed program solutions.
• Integrated two Quality organizations to align with Program Directorates, reduce variability, and drive consistent results.o Developed and instituted a rigorous monthly Program Quality Communication System.o Hired.
• Responsible for the NTSP Integrated Digital Environment portal requirements approach.
• Implemented an FOD/FOE program awareness, within engineering labs and at RTSC, Nashua.
• Increased connectivity between Raytheon businesses which reduced Level II Corrective Actions.
• Revamped R6S training manual and provided training to Missile Defense Agency Customer.

London, GB

Director, Performance Excellence (12/2004 to 03/2006). Architected & stood up the Performance Excellence (Program Quality Assurance) department, which focused on overall Program quality performance of the division, including: technical and programmatic performance; lessons learned; reviews; root cause analysis, and measurement and analysis.Director, Repair.

Master'S Degree, Business, Management, Marketing, And Related Support Services

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering

Life

Education record

Education record

Education record

Education record

Education record

Education record

Master Of Business Administration (M.B.A.), Business Administration And Management, General

Bachelor'S Degree, Electrical Engineering

Bachelor'S Degree, Electrical Engineering

Various, Various

Bachelor'S Degree, Electrical And Electronics Engineering