Thomas Galloway Email & Phone Number

Charlotte, North Carolina, United States

*Contracted by Bank of America1. Utilized communication skills to interact with users, address concerns, and provide information about the backup process.2. Executed comprehensive device procedures to backup user data using industry-standard tools.3. Restored user data onto new devices, minimizing downtime and disruption to the user’s work.4. Managed the end-to-end logistics of replacing the user’s device by packaging and shipping new devices to the addresses that were provided.

Gastonia, North Carolina, United States

1. Managed transactions accurately by ensuring the customers received the correct change and receipts.2. Exhibited fantastic customer service by helping customers with their concerns and assisted throughout their time shopping.3. Maintained store organization by stocking shelves, handling merchandise, and ensuring products were accessible and well-presented to customers.4. Conducted thorough cleaning tasks that included dusting, sweeping, mopping, and disinfecting surfaces.