Thomas Gary Email & Phone Number

Greenville, South Carolina Area

• Received inbound calls from learners and made outbound calls to learners• Troubleshoot Grace Hill courses along with other courses Grace Hill offered• Enabled Flash Player on multiple web browsers• Provided username and password information to learners• Reset passwords • Provided URL information to learners so they can gain access to Grace Hill learning center • Used Salesforce ticketing system to log calls and create tickets• Used LMS system to look up learners… Show more • Received inbound calls from learners and made outbound calls to learners• Troubleshoot Grace Hill courses along with other courses Grace Hill offered• Enabled Flash Player on multiple web browsers• Provided username and password information to learners• Reset passwords • Provided URL information to learners so they can gain access to Grace Hill learning center • Used Salesforce ticketing system to log calls and create tickets• Used LMS system to look up learners accounts • Used emails as an additional form of contact for learners who are too busy or can’t communicate by phone Show less

Greenville, South Carolina Area

• Enter tire warranty data into Michelin Tires data system via Internet

Spartanburg, South Carolina

• Take 30 plus calls a day• Troubleshoot routers, printers, workstation terminals, and other equipment in loan centers• Troubleshoot laptops • Connected wireless printers to laptops and workstation terminals• Troubleshoot phones like RCA and AT&T

Schofield Barracks, Hawaii

• Troubleshooting, repairs and installations of communications/computer equipment (radios, computers, printers, etc