Conduct comprehensive cybersecurity risk assessments aligned with NIST CSF and NIST SP800-53. Function as an unbiased advisor, collaborating with cross-functional teams to interpret findings and make risk-based decisions as well as communicate with stakeholders. Review past assessment data & vulnerability management programs, identifying improvement opportunities.

- Answered incoming calls from business customers, providing courteous service while troubleshooting issues with internet and TV services.- Utilized technical knowledge and problem-solving skills to resolve customer issues, ensuring timely resolution and customer satisfaction.- Assisted customers with account information, including billing inquiries, service changes, and account updates- Utilized customer service skills to build rapport with customers and establish a positive relationship, ensuring long-term customer loyalty- Collaborated with team members and other departments to identify and resolve system issues, contributing to overall service improvements

- Manage a group of 150+ members by guiding them to educational materials and answering questions pertaining to trading.- Maintaining and onboarding independent contractors to spread knowledge of financial education.- Specifically crafting bundles of the correct resources for individual customer's own situation.- Creating leads for new sales by way of internet, telephone & in-person marketing.

- Worked with a team to fulfill customer orders.- Made preparations for the rest of the crew to carry out their tasks.

- Oversee a group of 100+ middle school aged kids to ensure safety and proper living conditions during summer camp.- Worked with a group of & other RCs, teachers and higher ups to maintain a smooth running Duke T.I.P. camp.