Thomas Gebhart

Thomas Gebhart Email and Phone Number

Senior Vice President, Customer Care @ PointClickCare.com @ TSIA
Thomas Gebhart's Location
San Carlos, California, United States, United States
Thomas Gebhart's Contact Details

Thomas Gebhart work email

Thomas Gebhart personal email

About Thomas Gebhart

I am a leader of customer facing teams for successful high-growth software companies, with a focus on customers getting the most out of their technology investments. I lead complex, enterprise initiatives centered on process change, new technologies, and end user enablement.I believe in empowering others to own their successes and operate at their next level. I approach team development with a learning mindset and believe in supporting others while stretching to do great things. I am results driven, data influenced, and disciplined in execution. I am grateful for the opportunity to contribute to these companies for more than 25 years, to be mentored by great leaders, and to see the impact of my work.Highlights• Managed teams of 10 to 200, and project portfolios of 2000+ projects• Experienced across industries ranging from startups to Fortune 100 companies• Held P/L responsibility along with aggressive top line and bottom line growth targets • Developed frameworks and methods to facilitate organizational development in high growth companies• Led due diligence and integration efforts on multiple M/A activities• Built solid relationships between sales, services, and finance organizations• Lead teams with hybrid work models – both onshore and offshore

Thomas Gebhart's Current Company Details
TSIA

Tsia

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Senior Vice President, Customer Care @ PointClickCare.com
Thomas Gebhart Work Experience Details
  • Tsia
    Professional Services Advisory Board Member
    Tsia May 2024 - Present
    San Diego, Ca, Us
  • Pointclickcare
    Sr. Vice President, Customer Care
    Pointclickcare Nov 2023 - Present
    Toronto, Ontario, Ca
    Responsible for the overall strategy, management, and design of post-implementation customer experience. Focused on organizational development to support product adoption, customer experience and value realization.Highlights • Led Customer Support, Educational Services, and Technical Account Management Teams• Managed Post Implementation Consulting and the New Product Introduction process• Responsible for high levels of customer satisfaction within all customer touch points
  • Pointclickcare
    Vice President, Professional Services
    Pointclickcare Aug 2016 - Nov 2023
    Toronto, Ontario, Ca
    Responsible for the successful deployment of the PointClickCare software for both new and existing customers. Focus on leadership development, practice operations, and financial performance of the team. I have facilitated growth across functional lines in an environment that has experienced rapid changes.Highlights• Responsible for leading Implementation and PMO functions within Professional Services organization• Managed portfolio of 2000 projects and 250K annual hours• Led practice development efforts including methodology development and financial reporting • Launched services sales functions and led Implementation partner program• Executive sponsor for PSA implementation as part of transformation initiative
  • Netsuite Inc.
    Senior Director And Vertical Lead, Professional Services
    Netsuite Inc. Jun 2004 - Jul 2016
    Austin, Tx, Us
    Responsible for leadership of the Wholesales Distribution Professional Services team. Held a number of progressively challenging roles as NetSuite grew from 17M to 1B in revenue over 12 years. My areas of focus were on customer implementation, project management, practice development, and services sales. Highlights/Accomplishments• Managed 100-person, 15M revenue team within a 150M Professional Services practice• Led Professional Services cross functional Go-To-Market strategy for Wholesale Distribution vertical• Managed 5 delivery teams across 3 NetSuite products (NetSuite, NSWMS, Order Motion) • Grew PS revenues for team from $2.3M in 2011 to $15M in 2016• Managed Portfolio for 170+ concurrent implementations and 100,000 hours of service delivery • Developed PS sales team responsible for the largest vertical market at NetSuite
  • Insweb Corp. (Now Bankrate)
    Client Development Manager
    Insweb Corp. (Now Bankrate) Mar 1998 - Jun 2004
    • Managed customer success with 30+ insurance carriers participating within InsWeb’s online lead aggregation and marketing platform• Managed internal teams responsible for developing customized CRM system for internal call center• Developed internal consulting practice, methodology, and tools focused on customer success and sales production improvements
  • Accenture
    Consultant
    Accenture Jun 1995 - Mar 1998
    Dublin 2, Ie
    • Management Consulting and System Implementation Initiatives

Thomas Gebhart Skills

Saas Professional Services Enterprise Software Crm E Commerce Cloud Computing Start Ups Project Management Customer Relationship Management Management Leadership Software As A Service Account Management Management Consulting Solution Selling Erp Business Analysis Business Strategy Sales Business Intelligence Product Management Process Improvement Business Process Entrepreneurship Enterprise Resource Planning Insurance Consumer Products Business Process Improvement

Thomas Gebhart Education Details

  • University Of California, Davis
    University Of California, Davis
    Community And Regional Development (Formerly Applied Behavioral Sciences)

Frequently Asked Questions about Thomas Gebhart

What company does Thomas Gebhart work for?

Thomas Gebhart works for Tsia

What is Thomas Gebhart's role at the current company?

Thomas Gebhart's current role is Senior Vice President, Customer Care @ PointClickCare.com.

What is Thomas Gebhart's email address?

Thomas Gebhart's email address is th****@****hoo.com

What is Thomas Gebhart's direct phone number?

Thomas Gebhart's direct phone number is +165050*****

What schools did Thomas Gebhart attend?

Thomas Gebhart attended University Of California, Davis.

What are some of Thomas Gebhart's interests?

Thomas Gebhart has interest in Science And Technology, Education.

What skills is Thomas Gebhart known for?

Thomas Gebhart has skills like Saas, Professional Services, Enterprise Software, Crm, E Commerce, Cloud Computing, Start Ups, Project Management, Customer Relationship Management, Management, Leadership, Software As A Service.

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