Thomas Germain Email and Phone Number
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Expert in Facility Management, Student Engagement, Administrative Services, Sports Management, Customer Service , Crisis Management in Higher Education and Local Government serving diverse and multicultural populations.
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Student Services Infrastructure ManagerMcgill UniversityMontreal, Qc, Ca -
Student Services Infrastructure ManagerMcgill University Jul 2022 - PresentMontreal, Qc, Ca-Performs in an advisory capacity to the Executive Director and Director Operations, Student Services, affecting the building operations and space planning and allocation.-Accountable for ensuring the implementation of policies related to access, building use, maintenance, safety and security.-Serve as liaison between building users and the service departments involved in the operation of the facility.-Accountable for all the projects related to the building maintenance and acts as the building project manager on all matters related to Brown Building renovations, office relocation, etc.Primary Responsibilities:-Manage all projects related to renovations, moves and other building related endeavors-Provide training and support to all building occupants.-Manage the day-to-day building operations by liaising with the appropriate areas for resolution -Manage the inventory of access and keys; develop and implement protocol to ensure building access is maintained and implemented as per University guidelines.Liaise with external suppliers to arrange for any installation / removal, annual cleaning, pest control, etc.-Liaise with supplier(s) to set up yearly standing order purchase order.Login to company website(s) to review service reports.-Develop Building Planning Cycle.-Develop and provide training related to safety and security, and disseminate pertinent information concerning security and environmental / occupational health rules and regulations.-Ensure that security, fire prevention, safety and environmental/occupational health programs and initiatives are administered in conformity with established procedures and guidelines.Manage physical resources of the Brown Student Services Building and ensure compliance with University and government regulations. -
Student Experience Project ManagerMcgill University Nov 2021 - PresentMontreal, Qc, Ca Develop a framework/system for the approval,management, and tracking of pan-Student Services projects, including processes and procedures. Ensure processes in place are optimal, ensure projects align with the Universityactivities (i.e., budget requests, financial year, etc.), constantly improve theprocess, debriefing, and provide recommendations for improvement. Manage the intersection of pan-Student Services projects. Facilitate a collaborativeapproach with project leads to ensure that all units work collaboratively andcohesively. Facilitate communication and coordination between pan-Student Services projects. Participate in establishing the project's direction; once set, directs and leadthe project. Challenge work that is not directly related to the critical path. Negotiateapproval of the project plan(s) with the EDSS. Keep EDSS informed of key developments, program decisions, issues, and project and plan changes. Ensure timely reporting by project leads. Manage and organize the strategic planning work of the Office of Student Services(OSS) – EDSS; Operations; Communications; Equity Diversity and Inclusion; andAssessment and Evaluation - to provide subject matter expertise to S2 projects,including coordinating meetings and publishing agendas. Participate in the development of communication plans. Disseminate plans tostakeholders and other members of the McGill community. Develop and monitor an integrated accountability framework that includes studentfeedback mechanisms, advisory boards, CSS, and annual reporting. Developed a tracking system and oversaw the collection, compilation, and analysis ofproject-related data in relation to the EDSS Office. Compile, synthesize, conceptualizeand manage information generated throughout the consultation, working groups, andproject activities. Generate reports and action items. Periodically review datacollected and ensure that it meets the needs of all stakeholders. -
Assistant Facility ManagerArlington County Oct 2018 - Apr 2021Arlington, Virginia, UsArlington County Virginia Government, Arlington, VADepartment of Parks and RecreationAssistant Facility Manager•Manages daily operations of community center• Supervises full customer service representatives and part-time facility monitors• Provides opportunities and leadership for staff development• Provides technical expertise in the review of staff work • Monitoring and measuring service effectiveness and efficiencies• Provides technical expertise in the review of staff work• Provides training, monitoring and setting standards for indoor and outdoor operations supporting marketingefforts• Collaborates on a daily basis with Arlington Public Schools staff to ensure the safety and security of user groups• Maintains and builds positive and productive relationships with Community Center business partners• Participating in facility, department, division, and community team workshops, attending committee meetings,and other activities scheduled at various sites -
Assistant Director, Graduate, Distance, Professional & Special Populations Student ExperienceGeorge Washington University Aug 2016 - May 2018Washington, D.C., Us• Managed transition and community building programs for first-generation and transfer students, and support for international students, building upon the strengths of students in these populations, and working with these students in accessing university resources, finding community within GW, and building social capital.• Led the development, assessment, and implementation of programs and initiatives related to leadership development, community building and retention efforts for the following special populations: International, First-Generation and Transfer students.• Managed comprehensive strategy for undergraduate leadership development programs housed in the Center for Student Engagement, including but not limited to Excellence in Leadership Seminar, SUMMIT, GW TRAiLS, Adventure Breaks, Adventure Bound and LEAD GW, leadership trainings, and other leadership programs• Led efforts to build community among graduate students with oversight of the Graduate Ambassador Program, Graduate Welcome Ceremony, and other graduate programming. -
Assistant Director For Graduate And Family HousingUniversity Of Florida Jun 2013 - Jul 2016Gainesville, Florida, UsLeading a team responsible for all Graduate and Family Housing Villages consisting of 1560 apartments (including one Public Private Partnership apartment complex) and up to 300 students and families (85% of international students) -
Residence Life Coordinator At The University Of FloridaUniversity Of Florida Aug 2008 - Jun 2013Gainesville, Florida, UsThe Residence Life Coordinator for Graduate and Family Housing manages student housing activities and student life for 980 apartments ( approximately 1800 students). -
Residence Director At The University Of FloridaUniversity Of Florida Jul 2006 - Aug 2008Gainesville, Florida, UsThe Residence Director for Graduate and Family Housing manages student activities and student life for 416 apartments (approximately 500 students). -
Student Assistant At The University Of FloridaUniversity Of Florida Sep 2005 - Jul 2006Gainesville, Florida, UsThe Student Assistant position for Graduate and Family Housing manages the daily administrative duties of a Graduate and Family Housing village. -
Physical Education TeacherPacy Sur Eure Middle School Sep 2004 - Jul 2005Requirement for the position is a specialized national certification by the French Ministry of Education. This position covers teaching Physical Education and managing sport competition for 150 students a year as well as several administrative duties.
Thomas Germain Skills
Thomas Germain Education Details
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University Of FloridaEducational Leadership -
Université De RouenPhysical Education -
Université De RouenSport Training
Frequently Asked Questions about Thomas Germain
What company does Thomas Germain work for?
Thomas Germain works for Mcgill University
What is Thomas Germain's role at the current company?
Thomas Germain's current role is Student Services Infrastructure Manager.
What is Thomas Germain's email address?
Thomas Germain's email address is th****@****ahoo.fr
What schools did Thomas Germain attend?
Thomas Germain attended University Of Florida, Université De Rouen, Université De Rouen.
What skills is Thomas Germain known for?
Thomas Germain has skills like Student Development, Student Affairs, Residence Life, Higher Education, Student Conduct, Student Leadership, Teaching, Campus, Program Development, Research, Public Speaking, Event Planning.
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